• Resolved randieri

    (@randieri)


    Hi,
    Today my internet provider ask me to use the https features instead of the http so now my website https://www.intellisystem.it is automatically redirected from http to https.
    The problem of your plugin is that now it doesn’t show any statistics…

    What is wrong ?

    Please HELP!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter randieri

    (@randieri)

    I want to add that if i eliminate the https redirect it function again…

    Hi,

    I was looking over your site right now and it seems to be an implementation issue rather than the plugin.

    First thing first, your website is accessible on both https:// and https://, so it seems that the redirection doesn’t work at all and could generate problems.

    Secondly, for some reason the tracking code is inserted multiple times in your webpages, which is a huge problem, to fix it please have a look at this tutorial.

    Also, while checking if the tracking works properly I’ve noticed you have multiple errors because of mixed content, maybe this will help you to sort things out.

    The switch from HTTP to HTTPS is totally transparent for the plugin, basically it won’t affect it at all. In this case the plugin acts as a debugging tool. If it doesn’t report anything it means something is wrong with the changes you’ve made not with the plugin itself.

    If you have any other questions or concerns let me know.

    • This reply was modified 8 years, 2 months ago by Alin Marcu.
    Thread Starter randieri

    (@randieri)

    Hi,
    first thanks for your reply.
    When you was doing your test i was backing to the http version…
    Now i am again on https redirect and the domain works only on https no mixed mode…
    I did a check inside the html code and all the links are with hhtps
    about the google scripts i found that they are presents 3 times

    1) by your plugin
    2) by the google language translator
    3) by WooCommerce Google Analytics Integration

    Now i just cut off the code on the google language translator
    and i disabled the WooCommerce Google Analytics Integration

    By the way it continue to not works…
    It works only on http…

    What to do ?
    Thanks

    Cristian

    Thread Starter randieri

    (@randieri)

    Ok,
    now i was able to fix the the multiple tracking code issue…
    now it appears only once by your plugin..

    But the problem persist…

    Please HELP!
    Thanks

    Don’t forget to clear your page cache, looking at your page source, it looks exactly the same with all the issues mentioned in my initial post. The only one exception is the redirect, which seems to work now.

    In addition:

    1. If you have created a new Property/View in your Google Analytics account for your HTTPS traffic, make sure you select the right View in plugin’s General Settings screen. You’ll have to clear the authorization and re-authorize to refresh the list.

    2. If you have any filters defined in your Google Analytics account, you should disable them during tests. This is also stated in the tutorial I’ve linked above.

    • This reply was modified 8 years, 2 months ago by Alin Marcu.
Viewing 5 replies - 1 through 5 (of 5 total)
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