Issue importing images in CVS

Hi @vickkmartinez!

The CSV file may be having issues due to the changes on the column you made.

Also, it could be that the URL of the images is incomplete (could lack https://). You would need to make sure they are available online before importing them.

This support documentation could help to troubleshoot and success to import your products on a CSV file:
https://woocommerce.com/document/product-csv-importer-exporter

I hope this helps!

Hello. I only changed the global attribute column from 0 to 1. I didn’t change anything else. Could it be the problem?

I even tried to import the first csv I exported without any change and delete my images.

The images are in my WordPress because they worked fine before the last import. The url is ok (it have https and when I copy the url and paste in the browser it shows the right img).

There are a lot of products to upload the products one by one

Hi @vickkmartinez,

I only changed the global attribute column from 0 to 1. I didn’t change anything else. Could it be the problem?

That shouldn’t cause any problems as I’ve performed a test and overwriting the existing product will make the attribute change from custom to global, and the product image will still be there.

This could be somehow due to a conflicting theme or plugin on your site. I recommend you run the import after switching to the default Storefront theme and disabling all plugins except WooCommerce.

If still having trouble please share the following for further checks:

– Sample CSV file
– System Status Report: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thanks!

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.