Can’t Configure Settings in 3.0.2

Same problem

I have this problem also.

Updated from 1.3.25 to 3.0.0. The “active Zone” drop-down just shows “select…” but doesn’t work. “Home”, “More settings” and “Analytics” links don’t work.

Disabling the plugin causes a white screen but doesn’t disable it.

Have tried disabling other plugins and changing themes just in case, but still not working.

Versions 3.0.1 and 3.0.2 have the same problem.

Have now rolled back to 1.3.24 in the hope of a solution…

Hi,

I’ll need more information to understand the problem.

Could you share your error logs?
Are you using a subdomain?
Are you using WordPress Multisite?

No subdomain. No multi site.

It is being blocked in mod Security:
GET /wp-admin/admin-ajax.php?action=cloudflare_proxy&proxyURL=https%3A%2F%2Fapi.cloudflare.com%2Fclient%2Fv4%2Fzones

Hi @ybzybz,

We don’t support multi site but if the root domain of your sub domain is on CloudFlare then that should work. What are you seeing as the value for active zone?

Thanks,
John

Hi @kilmanaghm,

We’re aware of the mod security issue and will be rolling out a fix soon.

Thanks,
John

Hi @jwineman,
My root domain is on cloudflare, no sub domains and no multisite. For the active zone – it simply not responding. Can’t open the combo box to even see what’s inside. The other buttons not responding as well…
Didn’t check mod security though.
Best,
Yoram

@ybzybz,

Are there any errors in the browser console?
Are there any errors in the PHP error log?

Thanks,
John

@jwineman,

Errors in browser console:
Mixed Content: The page at 'https://beacontech.eu/wp/wp-admin/options-general.php?page=cloudflare#/home?_k=jbvz0y' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'https://beacontech.eu/'. This request has been blocked; the content must be served over HTTPS.

and

http.js:96Uncaught TypeError: Cannot read property 'status' of undefined(anonymous function) @ http.js:96Request.callback @ client.js:804Request.crossDomainError @ client.js:821xhr.onreadystatechange @ client.js:884

I don’t know if this is of any help?
I found this in the Firefox error console –

TypeError: response is undefined

v4ResponseOk()    compiled.js:73357
[543]</asyncFetchZones/</<()    compiled.js:66555
[150]</request/<()    compiled.js:509
[157]</Request.prototype.callback()    compiled.js:576
[157]</Request/<()    compiled.js:569
[161]</Emitter.prototype.emit()    compiled.js:602
[157]</Request.prototype.end/xhr.onreadystatechange()    compiled.js:578

Hi @ybzybz,

Your error is because you’re trying to load the blog over https but the page includes elements which are loaded over http. You need to modify your code (themes etc) to load everything over // instead of https:// or https://. // will try to load the resource over the same protocol the browser loads the page with.

Thanks,
John

Same problem here, the “Active Zone” dropdown does not work. No errors in HTTP and JS Console. No multisite.

@jwineman,

I understand. Still it does not seem to make this problem disappear… It seems like a very simple UI problem.

I can confirm I got 124 websites all with 3.0.2 showing a blank settings page.
iis 7,5 everything updated, php 7 mysql 5.6.33, 64 bit app pool.