Can’t access to subscriptions API
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I’m trying to access to subscriptions API through https://{myurl}/wp-json/wc/v3/subscriptions like the docs says, but the only thing I get is an error 404 with this message “No route was found matching the URL and request method.”. Why can’t I access?
The page I need help with: [log in to see the link]
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Hi @mrbcarrion!
To further check into this and point you in the right direction, kindly provide us your System Status; you can find it via
WooCommerce > Status
. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste in here your response.Thanks!
Hi, here is the report:
### WordPress Environment ### WordPress address (URL): https://aroma.initgrammers.com Site address (URL): https://aroma.initgrammers.com WC Version: 6.1.0 REST API Version: ? 6.1.0 WC Blocks Version: ? 6.5.1 Action Scheduler Version: ? 3.4.0 WC Admin Version: ? 3.0.3 Log Directory Writable: ? WP Version: 5.9.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ? WP Cron: ? Language: en_US External object cache: ? ### Server Environment ### Server Info: LiteSpeed PHP Version: 8.0.14 PHP Post Max Size: 64 MB PHP Time Limit: 360 PHP Max Input Vars: 1000 cURL Version: 7.68.0 OpenSSL/1.1.1f SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.22-MariaDB-1:10.4.22+maria~focal-log Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.1.0 WC Database Prefix: wp_ Total Database Size: 41.13MB Database Data Size: 33.71MB Database Index Size: 7.42MB wp_woocommerce_sessions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.20MB + Index: 0.23MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + 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wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_scheduled_tasks: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 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wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 87 custom_css: 1 customize_changeset: 2 elementor_font: 1 elementor_library: 4 mailpoet_page: 1 nav_menu_item: 5 page: 15 post: 2 product: 72 product_variation: 23 revision: 894 shop_order: 94 shop_subscription: 45 wcb2b_group: 3 wp_global_styles: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (15) ### All-in-One WP Migration: by ServMask – 7.53 Duplicator: by Snap Creek – 1.4.3 Elementor Pro: by Elementor.com – 3.5.2 Elementor: by Elementor.com – 3.5.3 Essential Addons for Elementor: by WPDeveloper – 5.0.1 Google Listings and Ads: by WooCommerce – 1.9.0 Jetpack: by Automattic – 10.5 LiteSpeed Cache: by LiteSpeed Technologies – 4.5.0.1 MailPoet 3 (New): by MailPoet – 3.76.0 Smart Slider 3: by Nextend – 3.5.1.2 WooCommerce B2B: by Code4Life – 3.0.8 WooCommerce Payments: by Automattic – 3.5.0 (update to version 3.8.2 is available) WooCommerce Shipping & Tax: by WooCommerce – 1.25.20 (update to version 1.25.23 is available) WooCommerce: by Automattic – 6.1.0 (update to version 6.3.0 is available) WP File Manager: by mndpsingh287 – 7.1.4 ### Inactive Plugins (4) ### Akismet Anti-Spam: by Automattic – 4.2.1 DoLogin Security: by WPDO – 3.1 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.0 Hello Dolly: by Matt Mullenweg – 1.7.2 ### Dropin Plugins (1) ### object-cache.php: object-cache.php ### Must Use Plugins (1) ### Elementor Safe Mode: by Elementor.com – 1.0.0 ### Settings ### API Enabled: ? Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: ? Page ID is set but the page does not exist Cart: #96 - /cart/ Checkout: #97 - /checkout/ My account: #98 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Hello Elementor Version: 2.4.2 (update to version 2.5.0 is available) Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### Subscriptions ### WCS_DEBUG: ? No Subscriptions Mode: ? Live Subscriptions Live URL: https://aroma.initgrammers.com Subscription Statuses: wc-active: 29 wc-expired: 16 WooCommerce Account Connected: ? No ### Store Setup ### Country / State: United States (US) — New York ### Subscriptions by Payment Gateway ### WooCommerce Payments: wc-active: 29 wc-expired: 16 ### Payment Gateway Support ### WooCommerce Payments: products refunds subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions tokenization add_payment_method Quotation request: products ### WooCommerce Payments ### Version: 3.5.0 Connected to WPCOM: Yes Blog ID: 201719746 Account ID: acct_1KLqtp2HTqg8WYVN ### Action Scheduler ### Complete: 782 Oldest: 2022-02-08 21:55:59 +0000 Newest: 2022-03-10 20:47:24 +0000 Pending: 49 Oldest: 2022-03-10 21:22:43 +0000 Newest: 2023-02-22 18:37:42 +0000 ### Status report information ### Generated at: 2022-03-10 21:18:52 +00:00
Hi @mrbcarrion,
I didn’t see WooCommerce Subscriptions listed in the system report. Are you wanting to use the subscriptions REST API with WooCommerce Payments Subscriptions?
If that’s the case, this won’t work. The Subscriptions REST API is part of the main WooCommerce Subscriptions extension and not the WooCommerce Payments one.
If you need to use the REST API, you’ll want to upgrade to the full Subscriptions extension.
https://woocommerce.com/products/woocommerce-subscriptions/
Let us know if you have any questions.
Hi there,
We haven’t heard from you in a while, so I’m going to mark this as resolved.
I hope the above information from 3 Sons Development is helpful to you.
Feel free to start a new thread if you have any more questions.
Cheers.
- The topic ‘Can’t access to subscriptions API’ is closed to new replies.