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Okay, I believe this clears up my question. Thanks for all your help!

I think you might be right. I’ve tried a few other plugins, and it seems like they all perform redirection in PHP. PHP redirection crashes my website with a 503 error.

Redirecting in htaccess is smarter and what I like about this plugin. However, I still have the issue where the URL of my naked domain does not convert to https. Have you had any more insight into that problem?

Something I noticed about other plugins is they require a writable htconfig file – is that the case here as well? My htconfig file is not writable, which seems to be a problem for some https solutions.

Thanks for all your help so far. I look forward to your response.

That’s a really good question, thanks for bringing it up.

Before posting in this forum, I tried installing the “WP Force SSL” plugin both in conjunction and separately with your plugin. In both cases, that plugin caused the URL to redirect properly to the https version. However, after 2 minutes or so, the site crashed and I received a 503 connection error.

That test confirms that the website is setup to allow redirection, but I think something may be misconfigured in the plugin to prevent it from occurring. Does that information shed more light on the situation?

Thank you again for your help.

Thanks for the quick reply.

The WordPress Address and Site Address URL are both set to the same value: https://www.example.com. This is the registered domain of my website and where I want people to access it. This domain has a registered SSL through Amazon. Like I mentioned previously, the site is secure when accessed through the links, but not when accessed through the URL.

Should I have my URL set to a different value? Thank you again for your help.

Thanks again for your quick response. I appreciate your honesty and look forward to the next version!

Thanks for the quick follow-up, and I apologize for any confusion.

You are correct: I have a custom comment field “rating” in the comment form. The field is required and displays on the comment. It is necessary for users to provide a rated review for my website.

If I understand correctly, the “total counts” statistic mode I mentioned in my first post averages the total rating by the number of raters. It collects the rating information from the custom comment field rating.

The problem I have observed is that the ratings from deleted comments are retained in this calculation. I would like the ratings from any deleted comments to be removed so that bad ratings/comments are not included in a final rating. Is that possible?

Thank you for your help.