Zotabox
Forum Replies Created
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Forum: Reviews
In reply to: [Live Chat with Messenger Customer Chat] BACKDOOR XSSHi,
Our Facebook Live Chat plugin is safe.
The report includes other plugin.Could you please update your comment to not misleading our customers?
Thank you.
Forum: Reviews
In reply to: [Live Chat with Messenger Customer Chat] No free plan?Hi Maidot,
We are sorry. We discontinued our free plan BUT our Zotabox package includes 20+ tools such as popups, header bar, live chat, landing page builder, push notifications, contact form etc for 1 low price. We also have a 30 day money back guarantee.
You can see ALL our tools with no account req’d at https://zotabox.com.
We wish you the best in the future with your website.
Forum: Plugins
In reply to: [Live Chat with Messenger Customer Chat] Not an admin of an FB pageHi Angeni,
Facebook requires you to have admin access to your fanpage to use our tool.
You can not use our tool without your fanpage admin access.
This FAQ will also help you.
https://info.zotabox.com/ufaqs/i-want-to-change-the-facebook-fanpage-on-my-live-chat/
Forum: Reviews
In reply to: [Live Chat with Messenger Customer Chat] These tools are fantastic!Wonderful. We hope you continue to enjoy your Zotabox tools. Thanks for your kind review.
Hi, we have answered your Messenger message. Our support page is probably the best place to get any questions answered.
Good luck to you.
Forum: Reviews
In reply to: [Live Chat with Messenger Customer Chat] MalwareHi,
We have fixed this issue one week ago and send 3 emails to everyone affected.
1. Please UPDATE our plugin in your WP admin.
2. Please de-activate then activate our plugin again.
3. Please refresh your website cache.
This will remove the unwanted script from your site.
We are sorry for any inconvenience caused.
Hi Nathan,
I hope you see it in your heart to change your review as it vastly misleads our potential customers.
You said we ‘changed’ the contract agreement. We absolutely did NOTHING of the sort. We merely enforced our EXISTING limits. (some people were taking advantage of us not previously doing this).
I hope you understand and will update your review accordingly. We would be happy to look into your account for you. We always aim to treat our customers fairly.
Thank you for your consideration.
Is everything ok now on your homepage?
Is everything ok now with your plugin?
Forum: Plugins
In reply to: [Live Chat with Messenger Customer Chat] Security Breach – HackYes, after updating our plugin, de-activating and activating again will remove unexpected script from your site.
Please refresh your website cache after the above steps.
Sorry for the inconvenience.
Forum: Plugins
In reply to: [Live Chat with Messenger Customer Chat] Error Facebook Changed SDKGood to hear. Please enjoy your Zotabox tools.
Forum: Reviews
In reply to: [Live Chat with Messenger Customer Chat] security breachAlso, please update your plugin to the latest version to avoid unwanted script load on your website in the future.
Forum: Plugins
In reply to: [Live Chat with Messenger Customer Chat] Background issueVery good. Please enjoy your Zotabox tools. Make sure to update to our latest plugin version to fix an important security issue.
Forum: Plugins
In reply to: [Live Chat with Messenger Customer Chat] Error Facebook Changed SDKHi Leonardo,
Is everything ok with your plugin? We recommend all Zotabox Facebook Live Chat plugin users de-activate then activate our plugin again to get our latest version. Our old version may load unwanted script on your website.
We have fixed this error.
Please refresh your website cache after activating our plugin again.
Let us know if you have any issues.
Forum: Plugins
In reply to: [Live Chat with Messenger Customer Chat] close welcome messageHi, Facebook has not added the ‘x’ button yet. Unfortunately, this is under Facebook’s control, not ours.
We hope you enjoy your Zotabox tools.