Adam, thanks for replying! Sorry I took so long – email got lost in my inbox.
I haven’t had the site timeout errors recently. Used to have that issue ALL THE TIME until finally the hosting company fixed something on their end. So that wasn’t my issue this time.
I tried a bunch of them. I’d rather not list the clients’ (and my personal) email addresses publicly, but I tried probably 10 different ones, including my very old juno.com email address from 20 years ago – it still said the email has already been used.
I really appreciate your help – again, sorry for the delay, I just thought no one had responded!