Serhiy Zakharchenko

Hi @josheprovoedu,

Can it be that your geo-blocking feature blocks the Spotify bot?

Hi @francoisangers55,

Sorry to hear you’re experiencing this issue. Have you tried flushing your permalinks?

To do so, go to the “Settings” menu in your WordPress dashboard, click on “Permalinks,” and then hit the “Save Changes” button without modifying any settings. This should reset the permalinks and potentially resolve the problem.

Best regards,
Serhiy.

Hi @progtesting,

If the issue is only occurring with Mailchimp and your RSS feed works fine with other services, it’s likely a problem on Mailchimp’s side. I recommend reaching out to their support team to investigate the issue and see if they can resolve it from their end.

Best regards,
Serhiy.

Thanks @ninaregli!

Thanks @marcdk!

@progtesting

I would not use validator.w3.org for your feed validation, it’s not designed to correctly validate the podcast feeds. Instead, I recommend using Cast Feed Validator – https://www.castfeedvalidator.com/

I’ve just reviewed your feed and didn’t find any issues with it.

Do you experience any problems with submitting your feed to the podcast platforms, like Apple Podcasts?

@ninaregli

Great, please let me know if that works as expected.

Also, if you like our plugin and our support, we would greatly appreciate it if you could leave us review. Your feedback helps us continue to grow and also helps other users to discover SSP.

Best regards,
Serhiy.

Hi @ninaregli,

You can try changing the 'capabilities' => ssp_app()->get_service( 'roles_handler' )->get_podcast_tax_capabilities() part of the code to the following:

'capabilities' => array(
'manage_terms' => 'manage_podcast_tax',
'edit_terms' => 'manage_podcast_tax',
'delete_terms' => 'manage_podcast_tax',
'assign_terms' => 'edit_podcast',
),

Hope this helps,
Serhiy.

Hi @ninaregli,

It looks like the problem is not in the plugin itself, but in the theme you use (helvetiarockt). Did you try checking the season.php file? Did you try temporarily switching your theme?

Hi @progtesting,

Could you please share your feed URL?

Hi @gina24,

Could you please describe your working process? Where do you add your episodes?

Hi @odkr,

Thank you for letting us know that the issue isn’t related to the latest plugin updates. I’ve created a ticket to investigate it further and will update you once it’s resolved.

Best regards,
Serhiy.

Hi @wwinter86,

That’s great, glad it’s working for you now!

If you like our plugin and have a moment, we would greatly appreciate it if you could leave us review. Your feedback helps other users to discover our plugin and helps us to make it better.

Best regards,
Serhiy.

Hi @wwinter86,

I believe your issue is slightly different.
Could you make another topic so we could discuss it?

Best regards,
Serhiy.

Hi @gina24,

If it’s just 3 episodes, I would recommend adding them manually instead of trying to fix the import issue. After that, all new episodes should be created directly in SSP.

Best regards,
Serhiy.