yuriinalivaiko

Hello @designdna

Are you going to add this into the “Custom restricted access message” setting to the restricted page? See this example: https://prnt.sc/MCsUTKORmmDb

You can use a code snippet to apply UM placeholders (basically designed for emails) to this message. Add this code to the functions.php file in the theme.

/* Apply common placeholders to the Custom restricted access message */
add_filter( 'um_restricted_post_content', function( $content, $id, $original_post_content ) {
	return um_convert_tags( $content, array(), false );
}, 10, 3 );

Once the code is added you can use {first_name} and other placeholders in this message.

Regards

Is there a way to log outgoing emails on your website? If not, install a free plugin for email logging: WP Mail Logging or Email Log. With this you can see mails that your website sends.

You should first determine the problem: emails are not being sent or are not reaching the recipient. Email logging will help to do this.

Regards

You don’t need to duplicate the account form – the shortcode [ultimatemember_account]. It is the same for all languages.

You have to duplicate the Account page – every language must have a unique URL for the Account page. WPML determines the language by the page URL and sets the current locale. WordPress and Ultimate Member use the current locale to display translated strings in Account.
See example: https://prnt.sc/tWvF7Uw9Oap3

Duplicating pages for translation is a basic WPML functionality. See their documentation:

• Translating with the “Plus” Icons
• How to Translate Pages With WPML

Regards

Hello @suavekajko

I suggested you disable “Action Scheduler”. But it’s not a problem. It’s good that you tested this feature. Now we can be sure that your website sends emails. For some reason, emails do not reach the recipient.

Try temporary disable the SMTP plugin to send emails directly from your website. Does this work?

Yes, Ultimate Member sends 2 emails on registration. One email is sent to the website admin, another one is sent to the registered user.

Regards

A word used as a permalink base can not match a slug of existing page. This rule applies to all types of permalinks.

Regards

Hello,

You don’t need to duplicate the account form. But you have to duplicate the Account page for every language. Please look at wp-admin > Pages to verify that the Account page is duplicated.

I’m not sure that you need the WPML String Translation to translate strings at the Account page. Most of the strings on this page are translated using language files, as is usually done. Use the Poedit or Loco Translate to edit language files.

Regards

Hello @piradopirata

You don’t need to disable caching for the entire website. Disable caching only for the Login, Register, Reset Password, Account, User pages.

Are there error messages in the browser console or in the debug.log file?

Can you describe steps needed to reproduce this issue to help us investigate it? Screenshots may help a lot.

Regards

Hello,

Please look at the page wp-admin > Ultimate Member > Settings > Advanced > Features. Is the “Action Scheduler” setting enabled?

Look at wp-admin > Tools > Scheduled Actions and search for the um_dispatch_email hook. Are there records related to this hook? What is shown in the “Status” and “Log” columns for this action hook?

See example here https://prnt.sc/l4Nkfaa50Oa7

Related article: Action Scheduler in Ultimate Member

Scheduled Actions may not work if WP Cron is configured wrong. Fix WP Cron on your website or turn off the “Action Scheduler” setting to send emails directly.

Regards

Hello,

Please verify permissions for the Authors / Editors / Contributors role. Go to wp-admin > Ultimate Member > User Roles > Edit Role.

• Turn on the “Can access wp-admin?” setting.
• Turn off the “Force hiding adminbar in frontend?” setting.

Verify capabilities for the Authors / Editors / Contributors role. Roles must have capabilities listed in the article Roles and Capabilities. These capabilities are required to add and edit a post: edit_posts, edit_published_posts, publish_posts.

This issue may be because plugins/theme conflict. Perhaps another plugin blocks access to the wp-admin area. Try to do a conflict test. Follow steps in the article How to do a plugin/theme conflict test?

Regards

Hello,

This extension is working. We update it periodically. You can see the update history in the changelog.

The free support forum may look a little abandoned, sorry. Please understand that our focus is on customer support.

Regards

Hello,

We have implemented this recommendation and released a new version of the Ultimate Member – reCAPTCHA extension. Please update it to the latest version 2.3.8.

You can ignore messages like this in the log. Do you see this message on the screen? Verify your debug settings and disable displaying debug messages to the screen. Set the WP_DEBUG_DISPLAY constant to false. See Debugging in WordPress.

Regards

Hello,

No, this plugin is not abandoned. Please update these two plugins to their latest versions:

• ForumWP – Forum & Discussion Board: version 2.1.2
• Ultimate Member – ForumWP forum integration: version 2.1.8

Go to wp-admin > Plugins and find the needed plugin. You should see a message about a new version available under the plugin. Click the “update now” link to run the update.

You can update it manually from ZIP file if automatic updating does not work on your website. Follow this instruction.

Thanks

Hello,

Update the plugin to the version 1.3.0. Does this issue occur after updating?

Regards

Hello,

Update WordPress rewrite rules. Go to?wp-admin > Settings > Permalinks. Don’t change settings on this page, just visit it. WordPress will update rewrite rules.

Try to do a conflict test. Temporary deactivate all other plugins and activate the default theme “Twenty Twenty-Four”. Does this issue occur? Activate other plugins one-by-one and test the job category page to find a plugin that causes this conflict.

Regards

Hi,

Yes, I see that capabilities are correct.

The screenshot you attached is cropped. I don’t see the setting “Can edit other member accounts?” and “Can delete other member accounts?”. Have you turned on these settings?

Regards