Hi,
She’s asking because she went out of town for a while and when she came back, she couldn’t access her login page to get to her WP-admin page. I don’t know what the error messsage was that she was getting.
Currently, we’re just trying to figure out a way to delete her entire wordpress file on her FTP, but still saving her posts/layout/comments. is this possible without being able to log into her dashboard? is there a certain file she needs to take from her current wordpress that she can exchange with the new one she installs?
please, help us out and if you need any other information to help figure it out, let us know!
