yukifu19

Hi Ben,

Thanks — I deleted the template from the child theme folder in cpanel and there are now no conflicts in woocommerce > status, but still no change. When I enter a test order from the website front-end, I still get the customer email but not the new order email that should send to the admin/customer service team.

Any ideas?

I noticed that this plugin isn’t supported under Kadence’s membership, but I would happily buy that to solve this issue! After trying several email plugins for Woo, I really like this one!

Thank you!

-Elizabeth

There is this message:

flatsome-child/woocommerce/emails/admin-new-order.php version 3.5.0 is out of date. The core version is 3.7.0,

Here is the full list of template overrides:

flatsome/woocommerce/archive-product.php,
flatsome/woocommerce/cart/cart-empty.php,
flatsome/woocommerce/cart/cart-shipping.php,
flatsome/woocommerce/cart/cart.php,
flatsome/woocommerce/checkout/form-checkout.php,
flatsome/woocommerce/checkout/form-coupon.php,
flatsome/woocommerce/checkout/terms.php,
flatsome/woocommerce/checkout/thankyou.php,
flatsome/woocommerce/content-product.php,
flatsome/woocommerce/content-product_cat.php,
flatsome/woocommerce/content-single-product.php,
flatsome/woocommerce/content-widget-product.php,
flatsome-child/woocommerce/emails/admin-new-order.php version 3.5.0 is out of date. The core version is 3.7.0,
flatsome/woocommerce/global/breadcrumb.php,
flatsome/woocommerce/global/quantity-input.php,
flatsome/woocommerce/global/wrapper-end.php,
flatsome/woocommerce/global/wrapper-start.php,
flatsome/woocommerce/loop/loop-end.php,
flatsome/woocommerce/loop/loop-start.php,
flatsome/woocommerce/loop/pagination.php,
flatsome/woocommerce/loop/result-count.php,
flatsome/woocommerce/loop/sale-flash.php,
flatsome/woocommerce/myaccount/form-login.php,
flatsome/woocommerce/myaccount/navigation.php,
flatsome/woocommerce/notices/error.php,
flatsome/woocommerce/notices/notice.php,
flatsome/woocommerce/notices/success.php,
flatsome/woocommerce/product-searchform.php,
flatsome/woocommerce/single-product/photoswipe.php,
flatsome/woocommerce/single-product/price.php,
flatsome/woocommerce/single-product/product-image.php,
flatsome/woocommerce/single-product/product-thumbnails.php,
flatsome/woocommerce/single-product/rating.php,
flatsome/woocommerce/single-product/related.php,
flatsome/woocommerce/single-product/review.php,
flatsome/woocommerce/single-product/sale-flash.php,
flatsome/woocommerce/single-product/share.php,
flatsome/woocommerce/single-product/short-description.php,
flatsome/woocommerce/single-product/tabs/tabs.php,
flatsome/woocommerce/single-product/title.php,
flatsome/woocommerce/single-product/up-sells.php,
flatsome/woocommerce/single-product-reviews.php,
flatsome/woocommerce/single-product.php