Forum Replies Created

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    Hi Tpinkus,

    It hasn’t been tested on a multi-site install, but there should be no reason it wouldn’t work like it does on a single site install.

    No files are stored locally, most of the functionality involves the YouTUbe API called externally so things should work without issue.

    Thanks!

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    Hi Skepticalraptor,

    Sorry you feel that way. We’ve set up a fool proof, step by step, video tutorial with a voiceover on our website to help users along the way. I’m not sure what part of the video you were unable to follow. I don’t see that as requiring a PHD in computer science…not even close. Setup takes about 5 minutes, if you’re following along with the provided tutorial.

    If you had such a difficult time setting things up, why wouldn’t you reach out for some support? Seems more like you’re willing to trash our hard work, flip out and leave a negative review before even attempting to reach out for support.

    Judging from your previous support threads and negative reviews on other plugins, this doesn’t surprise me.

    To answer your questions, you need Google OAUTH and API key’s to securely access your YouTube account. Google no longer supports ‘logging in’ via your user name and password. The API requires the use of both keys.

    Once set up , the plugin is quite simple to use as I have quite a few users who are using it without issue. They’ve also reached out for support before leaving any negative reviews, and know that our support team is one of the most friendly responsive around. We would have been more than willing to help you out.

    To respond to your second statement, we actually have multiple disclaimers stating we are in no way related, linked or associated with Google or YouTube.

    Thanks for giving the plugin a shot. Sorry you couldn’t figure things out, and felt the need to leave such a negative and harsh review.

    Have a great one!

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    No, the class name is not set correctly in the style sheet file.

    The issue will be addressed in the next release of YouTube for WordPress. The class names will need to be changed.

    Thanks for letting us know that we helped out!

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    Hi StarApple,

    It looks like your theme is setting a width on the <li> element. If you add the following CSS to your active theme css to override what is going on, you should get the videos into a nice three column grid:

    #masonry-container li {
      width: 30% !important;
    }

    Let us know if that works!

    Edit: I just took a second look at the code and it appears that the class names are off a bit so the styles aren’t being properly applied. We will work on pushing out a new patch to resolve things. But in the meantime, the above code should help you out.

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    Hey,

    No problem at all. We all make silly mistakes ??

    However, I’m glad that you were able to get things resolved. I’m sure another user will run into a similar issues and reference this thread for the correct resolution.

    If you run into any other issues please let us know.

    Thanks again starapple,

    Have a great day

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    The error : “The API is not enabled for your project, or there is a per-IP or per-Referer restriction configured on your API key and the request does not match these restrictions.” states that the API key is not generated, or entered correctly.

    Can you try revoking permissions and going through the authentication steps again? You can go to the Settings page, scroll down and on the right hand side select ‘Revoke Permissions’.

    Thanks

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    You must have entered something incorrectly. Please email us at [email protected] . Following the video step by step, you should run into no issues.

    Thanks.

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    Hmmm that is a strange issue indeed. I wonder what may be causing the issue . Now that you’ve generated a new API key are you still seeing the same errors?

    Than

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    Hi Starapple,

    Does the error only appear in the search tab? Only reason I ask is because I believe the search functionality only requires a valid API key to complete as it hits a URL and passes in a valid API key.

    Are you using the plugin on a live site or is it a local host site?

    when you created the API key you made sure I leave the fields blank, correct?

    Thanks,
    Support

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    Hi Starapple,

    Have you set up the developer console in the same way the video tutorial instructs? It seems like you forgot to generate an API key or Mis configured d it.

    Also, the tabs should only reload when on the main YouTube for WP page. When on a page or post the tabs should load via AJAX and the page shouldn’t reload. It could be a conflict with anther plugin or your theme.
    What theme are you running?

    Thanks,
    Support

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    Hi Magina,

    Thanks for the input. The plugin was re-written since this thread was first opened, so function names no longer conflict. We’ll look into re-defining the constants to avoid errors in situations like you have mentioned. We appreciate you reporting the issue.

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    Hi Jamie,

    Sorry you had such a difficult time. There is support links all over the plugin if you were looking for help. There is also a support forum to ask for help when needed. I’m wondering why you neglected to ask for help before leaving this negative review. I’m assuming you saw the documentation and got overwhelmed? I assure you it’s a lot scarier than it appears and from the sounds of it you didn’t attempt to set things up.

    We’re still working on the plugin and the documentation so your opinions are valid and valuable. I just wish you reached out to is with your issues.

    If you would like, please reach out to us and we’ll set everything up for you in 2 minutes and maybe you can update this negative review.

    Again, sorry you had such a difficult time. We’re more than willing too, and here, to help out if you’d like to give it another shot.

    Thanks

    Plugin Author YouTubeforWordPress

    (@youtubeforwordpress)

    Sorry you had such a difficult time getting things set up. If you don’t mind me asking, what part of the setup did you have problems with and why not reach out for support before leaving a negative review?

Viewing 13 replies - 1 through 13 (of 13 total)