youthman

Unfortunately, 1and1 hosting does not use cPanel.

I’ve read through countless threads as well as the link you provided to make sure I understand how the process works. My issue is downtime.

The current site has a virus in the site that is creating files and folders on the server. I found this out because I downloaded the entire website and uploaded to my 1and1 server and 1and1 immediately notified me that there was a virus and temporarily disabled the FTP access.

My plan was to create a subfolder on the current server and rebuild the site with a fresh install of wordpress but create the database at 1and1. Once the site was working properly, then I can request the domain transferred to 1and1 and there would be zero down time.

Any suggestions?

Cata, you were correct. It is possible….but I would have to be on a Dedicated Server and I am currently using Shared Hosting. Looks like I’ve hit another brick wall in this process. Should I start another threat with the specifics of my situation to solicit advice on how best to migrate the website from one server to the another?

Thanks cata. I’ll give them a call to see if that is what is happening.

I have deleted the database and created a new one and updated the wp-config.php file with the new database and still cannot connect. I’m guessing this cannot be done. Can someone confirm this?

It was the theme that was causing the problem. I renamed the theme (not the entire theme folder) and it defaulted to the Twenty Eleven theme which allowed us to switch it to another theme that was working. Thx.

I logged into Filezilla and renamed the plugins folder to _plugins and that did not fix it. Also renamed the themes folder to _themes and that did not fix it either.

Any other suggestions?

Loading the site in Chrome, it does load an untitled white screen….joy….looks like the wonderful White Screen of Death.

I tried renaming the plugins folder on the server to plugins-backup and refreshed the page but that did not resolve the issue.

I have previously upgraded my webhosting package to I believe 512MB PHP Memory so we should be good there.

That was it thank you

I sent them an email support ticket last night.

I’m assuming a call to PureNRG Hosting could answer that?

All of the errors keep referring to the update.php. I reuploaded the update.php from the original download but that did not resolve the problem. Should I try and redownload WordPress and upload the update.php file from that to the server?

Thanks Samuel, here are the results.

Background Update Tester

Automatic background updates require a number of conditions to be met.

Warning: An unexpected error occurred. Something may be wrong with www.remarpro.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.remarpro.com. Please contact your server administrator.) in /home/onlytib/public_html/wordpress/wp-admin/includes/update.php on line 117

PASS: Your WordPress install can communicate with www.remarpro.com securely.
PASS: No version control systems were detected.
PASS: Your installation of WordPress doesn’t require FTP credentials to perform updates.
PASS: All of your WordPress files are writable.

This site is able to apply these updates automatically. Cool!

If you experience any issues or need support, the volunteers in the www.remarpro.com support forums may be able to help.

And Gravity Forms – https://www.wpexplorer.com/3-cool-gravity-forms-tools/

Anyone have any experience using any of these three?

Ninja Forms has a Premium Extension as well – https://ninjaforms.com/downloads/conditional-logic/

Has anyone ever used Formidable Pro? https://formidablepro.com/knowledgebase/using-conditional-logic/

They claim to have this feature using what they call “Conditional Logic”.