youthman

I just uploaded a larger image to wordpress and in the plugin settings, assigned the image to the new larger image but it’s still loading the icon image when sharing on a mobile device.

Thanks.

og:image was not defined, could not be downloaded or was not big enough. Please define a chosen image using the og:image metatag, and use an image that’s at least 200x200px and is accessible from Facebook. Image ‘https://mrbgandfriends.com/wp-content/uploads/2013/06/Slider3-Home-Page1.jpg’ will be used instead.

When you share on a computer, the above image is used (which is fine).

The problem I’m having when I share using my phone, I am not getting the above image or any other image from my homepage…I’m getting a sillouette image that is no longer on my server.

Here is a screenshot of the image I’m getting when sharing from my phone.

https://soleproductions.com/forumfiles/facebookshare.jpg

Any idea where / how it’s pulling this icon to use as the image?

The previous developer did use a custom wordpress prefix for the database so hopefully that adds some extra security as well.

It was a REALLY long day & night troubleshooting this issue. I ended up contacting 1and1 and they said the reason the import kept erroring out was due to the file size. Even though zipped it was only 6MB, the unzipped file was 60MB and 1and1 only allows up to 50MB.

They ended up importing the database using SSH so it is now up and running. I was doing everything correctly but it was a physical limitation within phpmyadmin.

Now I just have to tweak some pages but at least the site is live again.

Just wanting to know if there is anything I should be concerned about? Maybe they were able to hack into the site and it is now clean but they are still trying to see if they can brute force their way into the site?

In the past 6 hrs, I have received 7 emails notifying me of lockdowns due to too many failed login attempts. Each login is trying to use the default Admin username. Fortunately, I do not have Admin as a username on this site.

I looked up the IP addresses and they all are in various regions of Turkey (we are in the US).

In the plugin, I have Default image: set to https://mrbgandfriends.com/wp-content/uploads/2014/02/about-us-home-page.jpg but it still loads the sillouette guy in stead of the image of Jerry holding the balloon.

Thanks for your help laliz. I added the below code to the head section of the header.php.

<meta property=”og:image” content=”https://mrbgandfriends.com/wp-content/uploads/2014/02/about-us-home-page.jpg”/&gt;

In Yoast > Social, I unchecked the box for “Add Open Graph meta data”.

I installed the plugin you suggested.

But it’s still not loading the about-us-home-page.jpg photo.

If I’m on Facebook on my computer and in my status update, I type “www.mrballoonguy.com” and hit enter, it gives me several images to choose from but none of these have the silouette guy as an option. So why is the silouette guy image used on a mobile when sharing?

I even created a new user and gave it an admin role and the same thing happened.

Changing my username’s password did not remedy the problem.

I just changed the password for my username….going to see if that fixes it.

“ERROR: Too many failed login attempts. Please try again in 20 minutes.

Session expired. Please log in again. You will not move away from this page.”

I didn’t even try to relogin. Once again….I walked away from the computer for awhile, came back to the above message.

I ended up calling the hosting company and they said the reason the database kept erroring out was because of it’s size (6mb zipped, 60mb unzipped). They had to import the database through SSH and that worked. Now I just have some cleanup to do. Thanks again Tara for your help and advice.

I keep getting duplicate entry errors when uploading the backed up database to the new database

#1062 – Duplicate entry ‘_transient_woocommerce_cache_excluded_uris’ for key ‘option_name’

Man this has been a frustrating day. LOL