youthman

Thanks Dario,

This is happening on my customer’s computer as well as my home office and work office computers. All three are in 3 different locations so I don’t think it’s a browser issue.

I just logged into WordPress on a different computer using a different browser (Chrome instead of Firefox) and I still do not have the stars. See screenshot link below.

https://soleproductions.com/forumfiles/yasr.jpg

Thanks for the help.

I am using Avada Theme. I created a test page at https://todayschristianent.com/test-ratings/ and added the YASR shortcode but nothing shows up.

Here is a screenshot of my control panel showing the stars are missing

https://soleproductions.com/forumfiles/yasr.jpg

I resolved the “More than one OG URL Specified” issue.

Appearance > Theme Options > Advanced > “Disable Open Graph Meta Tags”

I’m using the Avada Theme

Eugene, that’s exactly what I needed! Thanks!

Just curious, didn’t that just change the WordPress Address and Site Address in the General Settings of control panel? Could I have just changed it there and re-logged in using https://www.braveconference.cc control panel?

Yes, I was using Facebook’s Debugger Tool. It was working fine in my browser but when I clicked on the Shareaholic Facebook icon from my phone, it displayed a cached image. After 3hrs of frustration, I finally was able to get the Shareaholic plugin to display the correct image.

Thanks. What I found is the only way to get the image to update was to delete the plugin and contents and reinstall the plugin.

Looks like it’s just an issue with the Sharaholic Plugin I was using. I removed it and added a different Social Media Sharing plugin. Appreciate all of your help.

Using the plugin that you suggested, I can’t seem to get the Title to appear. When I share, it just says “Homepage” as the “Title” instead of

When I run the debugger, it says the title is <meta property=”og:title” content=”Mr. Balloon Guy – Balloon Art, Decor and Face Painting” /> but that’s not what’s appearing when I share.

If I’m on Facebook and just type https://www.mrballoonguy.com it works fine.

The problem I’m having is if you look at the home page, and click on the Facebook icon under “Sharing is Caring”, that’s when it loads the goofy silloutette image.

At one point, I had added the og:image meta tag manually by adding it to the header.php page in the head section. Then when I installed the plugin you suggested, I added it there as well, which is why the debugger was showing it was listed twice.

I have removed the code from the header.php page and now I only have it added through the plugin you suggested.

Can you run the debugger again? You will see there are no errors. The image is loading when I share from my computer but I’m still not getting the image to load when viewing on a mobile device. I’ve even deleted my cache and cookies on my phone but it still is not changing.

If I use this image https://mrbgandfriends.com/wp-content/uploads/2015/06/mr-balloon-guy.jpg, I get this warning message:
og:image could not be downloaded or is too small

og:image was not defined, could not be downloaded or was not big enough. Please define a chosen image using the og:image metatag, and use an image that’s at least 200x200px and is accessible from Facebook. Image ‘https://mrbgandfriends.com/wp-content/uploads/2015/06/red-balloon.jpg&#8217; will be used instead.

If I use this image, https://mrbgandfriends.com/wp-content/uploads/2015/06/red-balloon.jpg, I do not get warning messages but it still does not work on a mobile device.

How is the OG:image not defined when I have this in the header.php under the Head Section

<meta property=”og:image” content=”https://mrbgandfriends.com/wp-content/uploads/2015/06/red-balloon.jpg”/&gt;

I even uploaded an even larger image https://mrbgandfriends.com/wp-content/uploads/2015/06/red-balloon.jpg but that does not work either.

Here is the image I want to use https://mrbgandfriends.com/wp-content/uploads/2015/06/mr-balloon-guy.jpg