Yorkshire-Tots

Thank you Esmi! I will have a look! I didn’t see that when I wrote the last message, sorry!

I have never had someone tell me I need a test site before. Like many people am relatively new to word press and although I am keen to have a go I have no idea how to do what you’re suggesting. Basically to remove this plugin you have to either be somewhat of an expert or be prepared to hire someone if it causes problems with your site?

I’m feeling a little panicked. Unless I can remove this my site won’t work correctly and if I am understanding correctly there’s no instructions for removing this from my site?

I’m sorry, I don’t understand what that means. You mean start another site, install this plugin and try to see what files are added?

Can you tell me where I can find out how to remove all the files? Thank you!

I found them on my cPanel and deleted all of the files stored under wp-content/cache/supercache/ Is there anything else I can/need to do to further remove this plugin? Thanks for you help!

Thanks so much! found them!

thank you! I know it’s a simple question but I’m still really new!

can you tell me where I could look on my dashboard to find these files? I know this is probably a simple question but I have deactivated and deleted this plug in but was told by the developers of my event calendar I need to further remove this plugin.

thanks it’s been sorted!

It was a plugin that had to be deactivated by resetting the plugins folder. Thank you so much!

I understand that and I really appreciate the help! I actually wrote the second message immediately after my first but it posted later and looked like a response to your post which it wasn’t intended to be.

I deactivated all the plugins and it didn’t help.
I reactivated them and switched to the default theme and found that code was showing up on BOTH my desktop and my mobile device. I don’t know what this tells me about the problem?
So I have reactivated my original theme.
I am working on your third suggestion but I am stil trying to figure out how to do it!

Thanks!

I should have written I can’t leave my site without plugins (it didn’t fix the problem anyway!)

Never mind! It was the modern tribe update that did it, not wordpress but I am having a hard time logging in there! I am so frustrated!