yogid

I have check the above mentioned method but it seems it break the submission functionality and show me the below error

https://prnt.sc/mlcM-blA-0Nd

Hello @frankremmy,

That’s right, it was the server caching issue, and after speaking with the server, my problem is solved.

Thanks for the quick reply

Thank you!

Thank you @fburatti and @glx77

I tried your provided code to my website and it is working perfectly fine.

Thanks for the help

• This reply was modified 1 year, 3 months ago by yogid.

Does this plugin still provide support or does it just ignore users?

My username during form submission is Brittany Jones.

Please check your mailbox and let me know the solution to this.

Thanks

@audunmb

I have already 2 or 3 mail via their contact form but still have not gotten any reply from their end.

Where should I go?

Thanks for the suggestion @kirbyfoster

I have already checked the email and nothing was found in there.

The issue was on their end but they didn’t take this seriously instead of helping me on this they are totally ignoring me.

They just take the money and go.

I am very disappointed with the support.

I’m unable to log in to my support forum panel so how can I send the request to support?

Whenever I try to log in it gives me an error just like I send it on the screenshot.

@njones35

I also see blank entries in the backend.

See this screenshot: https://prnt.sc/cZwpVSLzip1F

I have tested form making my default theme to active theme as well as inactive all the plugins but still after submitting the form no data comes to the mail.

I have also enabled Append IP Address, Browser, and Referring URL to message into a setting as well and that data comes to the mail but not the form data.

See this Screenshot: https://prnt.sc/cKUuiq9JfZRT

If you like I can add your email to the form and you can check that.

Let me know what should we need to do.

Thanks

• This reply was modified 2 years, 4 months ago by yogid.

Thanks for the quick answer @njones35

Here is the page link https://wesellkeowee.com/contact/

Thanks

The support couldn’t be provided without the user’s login. It appears that their login functionality isn’t working, so where can I find support for this issue?

https://prnt.sc/1e78a4sHem6f

It has been more than 2-3 days past but still have not gotten a response yet.

So this is how you provide support to your premium users.

If you cannot help me with this, I want my money back, otherwise, I’ll take the necessary steps.

If you cannot help me with this, I want my money back, otherwise, I’ll take the necessary steps.

I’m using your WooCommerce Shipping and Tex plugin. My client is unable to edit his credit card info in WooCommerce Shipping Setting. And my client’s JetPack is connected as well.

Please help me to solve this asap.

Thanks

Hello, I’m still waiting for your reply.