yikesitskevin

Hi @kghugo2000,

Unfortunately all of our tabs are stored in the single meta option in the database. There’s no way to split this out into multiple meta fields without breaking the plugin.

Are you able to write some code to pass transform the meta before passing it into the Google product feed? If so, I can help you get the content/title for the first product tab in the serialized array.

Let me know.

Thank you,
Kevin.

Hi @tilan77,

We’re looking at how to integrate our plugin into Yoast’s content analysis. There’s no progress on this yet.

Hi @oleg_yanchuk,

Can you explain to me what the issue is? I am seeing the <amp-accordion> HTML on the page and it looks like it’s working. I can’t tell what the problem is.

Let me know.

Thank you,
Kevin.

Hi @marxveix,

For some reason the div that has the videos in it has a hardcoded style (inline CSS) of width: 0px. This is not allowing the videos to go next to each other.

You could either remove the width: 0px or you could override it with a style like this:

.utv-inner-wrapper {
    width: 100% !important;
}

Cheers,
Kevin.

Hi @maxxifoil,

I believe this error is related to shortcode attributes or inline CSS. Do you have any shortcodes or inline CSS in your custom tab content? WP All Import does not let allow these characters.

Let me know.

Thank you,
Kevin.

Awesome! That’s an easy fix. Glad it’s working. Thank you! ??

These are files from your theme or from the WooCommerce plugin? The files will always exist in WooCommerce. You should look at your theme’s files to see if the templates are being overridden.

Also, the outpout_product_data_tabs is important. If your theme is removing that action, the tabs won’t be displayed. Search your theme for outpout_product_data_tabs or woocommerce_after_single_product_summary

With a default WooCommerce setup, the tabs are found in the following template: woocommerce/templates/single-product/tabs/tabs.php. The code that displays the tabs looks like this:

$tabs = apply_filters( 'woocommerce_product_tabs', array() );

if ( ! empty( $tabs ) ) : ?>

	<div class="woocommerce-tabs wc-tabs-wrapper">
		<ul class="tabs wc-tabs" role="tablist">
			<?php foreach ( $tabs as $key => $tab ) : ?>
				<li class="<?php echo esc_attr( $key ); ?>_tab" id="tab-title-<?php echo esc_attr( $key ); ?>" role="tab" aria-controls="tab-<?php echo esc_attr( $key ); ?>">
					<a href="#tab-<?php echo esc_attr( $key ); ?>"><?php echo apply_filters( 'woocommerce_product_' . $key . '_tab_title', esc_html( $tab['title'] ), $key ); ?></a>
				</li>
			<?php endforeach; ?>
		</ul>
		<?php foreach ( $tabs as $key => $tab ) : ?>
			<div class="woocommerce-Tabs-panel woocommerce-Tabs-panel--<?php echo esc_attr( $key ); ?> panel entry-content wc-tab" id="tab-<?php echo esc_attr( $key ); ?>" role="tabpanel" aria-labelledby="tab-title-<?php echo esc_attr( $key ); ?>">
				<?php if ( isset( $tab['callback'] ) ) { call_user_func( $tab['callback'], $key, $tab ); } ?>
			</div>
		<?php endforeach; ?>
	</div>

<?php endif; ?>

I’ve seen a lot of themes exclude this template altogether and display the tabs on other templates.

If you were to do a search of your theme, I would look for the following line:
$tabs = apply_filters( 'woocommerce_product_tabs', array() );

Every theme should be pulling tabs and running them through the woocommerce_product_tabs filter.

Let me know if that gets you any further in solving this.

Cheers,
Kevin.

Hi Ben,

Tabs are displayed via the template file and I don’t know how Beaver Builder is creating/using the WooCommerce templates so it’s difficult to know how to proceed.

Have you googled this? Beaver Builder is a popular theme. Here’s an article from their KB about their Product Tabs module: https://kb.wpbeaverbuilder.com/article/479-product-tabs-module-for-woocommerce-singular-theme-layouts-themer

Hi @wagnerremote,

This is a result of your theme’s templates. Are you familiar with replacing WooCommerce templates? You’ll need to use a different WC template if you want the tabs to be displayed as tabs.

Cheers,
Kevin.

Have you added a description for your products? If you have and you don’t see the Description tab, your theme is most likely not supporting tabs.

Do you have a WooCommerce-related theme? Have you gone through your theme options? Some themes have options for what to display on the product page.

Hi @benstewart906,

Do the default WooCommerce tabs show up (Description, Additional Information, Reviews)?

Also, I can’t access your site – it seems to be locked behind a login. Do you have a screenshot or a publicly accessible page? (Don’t share your credentials here!)

Cheers,
Kevin.

Hi @leahjm77,

The way the pro plugin removes the default Reviews tab is by hiding it. We could give you some custom code to hide your Reviews tab. However, this will break the link that you mentioned. You’d probably want to remove that link. Or we could try to change that link so it links to your custom reviews tab. Please send me a URL to your product page so I can check that out.

Also, making all the tabs open by default will require changing your tabs template file. Are you familiar with editing/updating/replacing WooCommerce template files? It might be possible to do this with CSS too. Agaun, please send me a URL to your product page so I can find out.

Thank you,
Kevin.

Hi Tim,

I am not sure what’s going on but we will be releasing a new version where you can check if you’re being blocked next week. Once that is released we’ll have a better understanding of this situation.

Thank you,
Kevin.

Hi Olly,

None of it makes sense!

If it’s a problem with your server, then it would affect everyone.

If it’s a problem with the way the youtube video is added, it would affect the description tab (and custom tabs).

If it’s a problem with your internet/connection, it would only affect you.

If it’s a problem with YouTube… well, it can’t be a problem with YouTube.

Have you tried going to YouTube, copying the embed code for a different video, and adding that video to a new product?