yarintosh

@skalanter Hi, I’m not really sure where can I find row 2603 to delete the extra SCRIPT.
I’ve gone through the file manager on Siteground but can’t find it.

@skalanter Hi, see this link.
The quick view button below the product image is messed up in most of the products.

https://www.barillio-barware.com/shop/

In order for me to update the OCEANWP theme I need to resume it but I can’t since “Theme could not be resumed because it triggered a fatal error.”

What should I do if I’ve already updated OcenExtra to 2.0.3

@wpmudevsupport12 I’ve disabled the Ajax and now its working fine. thank you!!

@wpmudev-support8

Thanks! that worked.

Now when the popup is opened (after clicking the button) it takes a really long time for the form to become visible, around 7-10 seconds.

Is there something I can do about it?

It’s the same on Edge as well I already checked.

That’s interesting,
I’m using Incognito yet I see on some pages the Hostgator Favicon.

I cleared all cache on my site and still see it.

@ijasacodez They are still available you can log in.

@ijasacodez ???

@ijasacodez Still partially randomly working.
So it’s not solved unfortunately.

@ijasacodez I talked with your support again today, and was told to wait for an email from you with an update regarding the issue. This was hours ago.

I’m sorry but this is one of the worst customer experience I’ve had with a plugin so far!
Bought this plugin for Black Friday (which is gone) and Cyber Monday (halfway gone).

Really poor experience.

It was through your chat and then just sent emails, you can look for [email protected]

@ijasacodez Not cool really, I’ve sent you multiple times an email to your support and got no answer.
Now that I do get an answer I need to contact support via email again??

@ijasacodez