yannadveo

Hello @mosesmedh
Thank’s for you answer !

I’ve been testing the issue on both localhost and live host environments to check for any differences.
As required by the plugin, the sender email uses the same domain name.

For the recipients, I’ve been using the same email as the sender and a Gmail address.
However, when I add only one recipient, it works fine—any email works as long as there’s just one recipient. The issue arises only when I add a second recipient.

As mentioned in my previous response, I’ve tried the following:
– Using a comma without any space between the email addresses.
– Using a comma with a space right after.

As shown in my second screenshot, it’s strange to see the error message:
“You must provide at least one recipient email address.”
Meanwhile, right above the recipient line, the two emails I entered are clearly displayed.

Thanks for your help
Best regards,
Yann

Hello @reynierc
Thanks for your feedback

I tried with the space nothing changed

Here are the screens for the email setting and the error I got
https://snipboard.io/U4negz.jpg
https://snipboard.io/KP2IVC.jpg

I retried to be sure and these two mails works individually
It’s only when there is two mails in the recipients field that the issue occures

My version of Woocommerce is 9.5.1
I have plugin to update like : Elementor, JetEngine, Humming bird
But nothing directly related to the mails, these are up to date

Thanks a lot for you help!
Have a nice day

• This reply was modified 1 month, 3 weeks ago by yannadveo.