yang yao

@evathias This issue now fixed. can update the plugin to verify.

Hi @amihaidany We have release a new version (1.11.4) , this version fix the tracking missing issue . you can try to updated your plugin .

If have any issue please ping us on our 24 hours live chat .

Hi @evathias @mackverma We have release a new version (1.11.4) , this version fix the tracking missing issue . you can try to updated your plugin .

If have any issue please ping us on our 24 hours live chat .

Hi mackverma and evathias. We are sorry that you encountered such a problem when using our product.

Is this issue still exist?

You can try rollback to the old version . we won’t delete the previous tracking info .

You can login to admin.aftership.com We have 24 hours live chat ,our support team we answer you online .

And you can also send a email to us . apps#aftership.com (replace ‘#’ to ‘@’).

Hi screensecure. Has your problem been resolved? If not, you can log in to admin.aftership.com We have 24 hours online customer service. can you can also send a email to our support team . apps#aftership.com (replace ‘#’ to ‘@’)

Hi amihaidany. We are sorry that you encountered such a problem when using our product.
You can login to admin.aftership.com We have 24 hours live chat ,our support team we answer you online .

And you can also send a email to us . apps#aftership.com (replace ‘#’ to ‘@’).

Hi demiansk8. Thanks for you suggestion. You can send your detailed requirement to our mailbox apps#aftership.com(replace ‘#’ to ‘@’), and our PO will consider adding this feature

Hi jaspix. can you provide your store domain . so we can make a further check .

Recently we released a security check feature . If will check the domain DNS before make store connection. our support email : apps#aftership.com (replace ‘#’ to ‘@’).