Yagnik Sangani

Looks like the site’s up and running smoothly without any 403 errors. Could you share more details about where you’re running into trouble?

Thank you for providing the logs. It appears there might be a conflict with another plugin and the WooCommerce plugin. To troubleshoot this, could you kindly deactivate all other plugins temporarily, leaving only two active – WooCommerce and my Order PDF plugin? This will help us determine if the issue persists without interference from other plugins.

That’s something weird, as you are still facing the issue with it. Apology for the inconvenience. But, I can help you to debug the issue within your WordPress site setup, for that I need the debug logs files to check more,

1) WooCommerce Logs
Logs can be accessed through WooCommerce -> Status -> Logs. Select a file from a dropdown list. The one with the error log starts with fatal-errors. Please keep in mind that these logs are automatically erased after 30 days.

2) WordPress Logs
WP_DEBUG_LOG has to be enabled in wp-config.php for error messages to be saved. The default filename and location of this log is /wp-content/debug. Defined below in wp-config.php file and then again try to check or visit the page where issue you are facing the issue. So that will add logs/erros in debug file.

define( ‘WP_DEBUG’, true);
define( ‘WP_DEBUG_LOG’, true);

Can you please provide the debug log files as mentioned above for both?

• This reply was modified 7 months, 1 week ago by Yagnik Sangani.

Can you please update the plugin with latest version “1.3.0”, where i checked some code compatibility with WordPress and WooCommerce versions. Please check and let me know if you are still facing issue with that column text.

Thank you for noting the versions. I’ve tested both versions, and the functionality of my plugin is working correctly. Nevertheless, I’ve released a new version of the plugin wherein I’ve enhanced code compatibility. If you still encounter issues after updating to the latest version of my plugin, I suggest deactivating all unnecessary plugins and then debugging to identify if any other plugins are causing conflicts.

Can you please mention here which WordPress & WooCommerce version you are using?

Will look it into next release.
Thanks

For now, don’t have it. But will look into it in next release.
Thanks

Thank you for your valuable feedback.