wurdpressuzer

Forum Replies Created

Viewing 15 replies - 31 through 45 (of 48 total)
  • Thread Starter wurdpressuzer

    (@wurdpressuzer)

    Hi @rawdreeg thanks for your reply.

    We’ll definitely never opt for Square to be our system of record, there are too many limitations and shortcomings going that route.

    I just assumed since both are synced, it should be simply stuff for Square and WooCommerce to talk with each other regarding item sales, to keep an updated inventory so we don’t double-sale something online and in-store.

    Unfortunately, this isn’t the case which really shocks me since Square and Woo are basically the trailblazers in the e-commerce and POS world in the 21st century, it’s hard for me to believe I have to click a checkbox on every item I upload?

    Maybe I’m doing something wrong, there must be a way for these 2 systems to simply communicate updated sales, whether that means having that check-box checked by default or another solution, why would anyone ever choose to sync Square and WooCommerce if they’re not truly synced because I’ve verified store sales are NOT showing up properly within the WooCommerce inventory.

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    As an update for forum members, we have not been able to resolve this issue as of yet. The forum thread is marked as resolved because someone from WordPress has received and replied to my support ticket submittal, but we haven’t identified why when clicking “update” on the WordPress dashboard (Square plugin) duplicate items are created within our inventory, rather than simply reconciling accurate inventory based on that day’s or hour’s sales transactions.

    Hopefully, we’ll find the conflict or fatal error, so if something sells in our store -1 of that item will be reflected in our WooCommerce master inventory.

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    Thanks @csmcneill I’m looking forward to diagnosing and resolving the issue. I’ll share the details of the error here for the benefit of other users once it’s resolved.

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    Hi @nathvi thanks a lot, I just heard back via email on our support ticket (Shohan Hossain replied); it’s Request 4690401.

    Thank you!

    @spraveenitpro mentioned it might make sense to login to our dashboard and troubleshoot the Square for WooCommerce plugin extension?

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    Thanks so much @ihereira I just heard from Shohan Hossain via email replying to my ticket from last week. He’s asking for some data from my end which I’ll provide immediately. As long as they’re a verified WordPress WooCommerce engineer, I wouldn’t be opposed to someone logging into my account and troubleshooting.

    I’ll reply back as soon as any progress happens, talk soon!

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    Hi @spraveenitpro thanks for your post! I submitted a support ticket within my WooCommerce online account last week, and haven’t heard anything back yet. Do you know how I can follow up on that ticket?

    Also, this thread/post is marked as “Resolved” but I haven’t received any follow-up or diagnosis yet, are you able to relabel this thread as open/unresolved? THANKS!

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    Hi @margaretwporg thanks a lot for your help. Should I support my ticket using the link you supplied just above, or the earlier link for WooCommerce Square Support?

    PS: In the meantime, I submitted at the WooCommerce support site within my account like you suggested, and was given a success message. *Do you know why this support ticket didn’t ask for the crash data and copy/paste web stats like I originally shared and included above last week in my original post reply?

    Thank you.

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    Hey @judagutor thanks for asking — I can’t find anything as far as a ticket or support number. Strange. I know I submitted it, included all the requested screen shots and data, and I even got a success message it was submitted. Is there anywhere I can check within my account for active tickets? If it helps my email associated with the ticket was birdsnestoakwood at the letter after-f-mail, thanks!

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    Hi @judagutor & @ihereira I just double-checked my inbox and any spam folders, and I haven’t heard back from WordPress / WooCommerce on the support ticket from last week. That might be normal for processing time, but I wanted to make sure I wasn’t missing something. Thank you both!

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    Hi @ihereira thank you so much, I’m impressed and thankful for your quick attention and help. It means a lot, because our grand opening was just 2 days ago, and once this inventory syncing situation is ironed out, we’ll be able to launch the website we’ve been developing since August of 2021!

    Could we please keep this thread open until the issue is resolved so I can share my insight to help others in the future?

    I’m looking forward to getting this resolved and appreciate the help!

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    Thanks so much @ihereira I just completed the support ticket request.

    Is there anything I should do in the meantime to make sure items selling in the store are being properly removed and subtracted from the master inventory counts I inputted into WooCommerce?

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    Hi @ihereira thanks for your reply! Sure, here you go:

    
### WordPress Environment ###

WordPress address (URL): https://thebirdsnestboutique.com
Site address (URL): https://thebirdsnestboutique.com
WC Version: 6.0.0
REST API Version: ? 6.0.0
WC Blocks Version: ? 6.3.3
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.9.4
Log Directory Writable: ?
WP Version: 5.8.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.21
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.29-MariaDB-0ubuntu0.20.04.1
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.0.0
WC Database Prefix: wp_
Total Database Size: 27.93MB
Database Data Size: 19.74MB
Database Index Size: 8.19MB
wp_woocommerce_sessions: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.52MB + Index: 0.88MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.48MB + Index: 0.39MB + Engine InnoDB
wp_barcode_v3_dimension: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_barcode_v3_fields_matching: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_barcode_v3_label_sheets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_barcode_v3_paper_formats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_barcode_v3_profiles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_barcode_v3_templates: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_barcode_v3_template_to_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_barcode_v3_user_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jet_smart_filters_indexer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 5.06MB + Index: 0.31MB + Engine InnoDB
wp_postmeta: Data: 8.34MB + Index: 3.98MB + Engine InnoDB
wp_posts: Data: 2.52MB + Index: 0.56MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.27MB + Index: 0.19MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.17MB + Index: 0.33MB + Engine InnoDB
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wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_square_integration_deleted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_square_integration_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 1103
elementor_font: 2
elementor_library: 9
jet-popup: 1
jet-smart-filters: 3
jet-woo-builder: 5
nav_menu_item: 10
page: 11
post: 3
product: 526
product_variation: 709
revision: 282

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (15) ###

Elementor Pro: by Elementor.com – 3.4.1
Elementor: by Elementor.com – 3.5.3
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.9
JetCompareWishlist For Elementor: by Crocoblock – 1.4.3
JetPopup: by Crocoblock – 1.4.1
JetSmartFilters: by Crocoblock – 2.3.7
JetWooBuilder For Elementor: by Crocoblock – 1.11.3
OneSignal Push Notifications: by OneSignal – 2.2.3
Barcode Printing for WooCommerce & Contact Form 7 - (business): by UkrSolution – 3.3.15
WooCommerce Square: by WooCommerce – 2.7.0
WooCommerce: by Automattic – 6.0.0
APIExperts Square for WooCommerce: by Wpexpertsio – 4.1.1
WordPress Importer: by wordpressdotorg – 0.7
YITH WooCommerce Quick View: by YITH – 1.10.0
YITH WooCommerce Wishlist: by YITH – 3.4.0

### Inactive Plugins (2) ###

YITH Custom Login: by YITH – 1.1.8
YITH WooCommerce Affiliates: by YITH – 1.12.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Hello Elementor
Version: 2.4.1 (update to version 2.4.2 is available)
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Square ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Off

### Action Scheduler ###

Complete: 2,334
Oldest: 2021-12-12 22:16:44 +0000
Newest: 2022-01-07 20:01:06 +0000

Pending: 2
Oldest: 2022-01-07 21:01:06 +0000
Newest: 2022-01-12 14:58:15 +0000

### Status report information ###

Generated at: 2022-01-07 20:57:26 +00:00

    Also, here is the listing under “Fatal Error Log” below:

    2021-12-29T02:11:56+00:00 CRITICAL Uncaught Error: Cannot use object of type WP_Error as array in /home/thebirdsnestboutique.com/public_html/wp-content/plugins/woosquare/admin/modules/product-sync/_inc/WooToSquareSynchronizer.class.php:1577
Stack trace:
#0 /home/thebirdsnestboutique.com/public_html/wp-content/plugins/woosquare/admin/modules/product-sync/_inc/WooToSquareSynchronizer.class.php(1456): WooToSquareSynchronizer->uploadImage()
#1 /home/thebirdsnestboutique.com/public_html/wp-content/plugins/woosquare/admin/modules/product-sync/product_sync.php(416): WooToSquareSynchronizer->addProduct()
#2 /home/thebirdsnestboutique.com/public_html/wp-includes/class-wp-hook.php(303): woo_square_add_edit_product()
#3 /home/thebirdsnestboutique.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /home/thebirdsnestboutique.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /home/thebirdsnestboutique.com/public_html/wp-includes/post.php(4468): do_action()
#6 /home/thebirdsnestboutique.com/public_html/wp-inclu in /home/thebirdsnestboutique.com/public_html/wp-content/plugins/woosquare/admin/modules/product-sync/_inc/WooToSquareSynchronizer.class.php on line 1577
    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    I ended up finding a perfect functional solution with https://www.ukrsolution.com/Wordpress/Print-Barcode-Labels-for-WooCommerce-Products and have been using it for the last 2 weeks. I was skeptical at first, found them on YouTube actually, and I REALLY didn’t want to pay for a software integration/plugin, but it was worth it and everything synced up perfectly. I’m through all 4-5 pallets of fresh inventory and have over 400 new SKUs online and ready to sell!

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    I really appreciate your help, @juan and @stef. I wasn’t clear on our business set-up we have to follow…

    1) We have to use Square for payment processing in-store (online we can go crazy w/ Sezzle etc. later on)
    2) We have to use WooCommerce for online sales (already developed)

    If we use Square as the master inventory hub it’s easy-peasy, but hugely limits customization. *Choosing WooCommerce to upload our items to today, we only need 2 ultra-basic objectives:

    (A) Each item to have a barcode to scan with our Socket Mobile device at the counter DURING the inputting of the item to avoid extra steps
    (B) Each item’s stock inventory synced between Woo + Square in real-time

    That’s it! What’s the easiest way with minimum plugins (if any) to make A+B happen as simple & straightforward as possible, please?

    Thread Starter wurdpressuzer

    (@wurdpressuzer)

    @serafinnyc oddly enough that article from 4 years ago was referenced in several youtube and blog articles. So if all of the issues I listed aren’t persistent and have been patched or resolved over the last 4 years, I’d like to take another look at using Square… although the reviews of the Square + WooCommerce integration are the worst I’ve ever seen in my life.

    I’ve submitted 4 Square support requests over the last 3 years, and every one of them ended up being a lengthy tug of war to get a response, but with millions of merchants maybe I was just an anomaly that didn’t receive good service. Plus, their “live chat” is nothing more than a google bot that provides surface answers based on keyword queries.

    It’s discouraging to see the 1.5-star rating of Square for WooCommerce reviews on WordPress (I’ve never seen such angry, horrible, and borderline apocalyptic reviews of any app, plugin, or product ever)

    We’ve transacted over $2mm over the last 10 years of business between our locations, but (and don’t wag your finger at us lol!) this will be the first location we’re opening a store and doing things proper with online sales and data tracking to identify trends and better business operational investments.

    At this point, the one-and-only thing I’m wondering about and need is to know whether I should use Square as our master inventory Homebase to upload our 100’s of new products to prior to the grand opening in a few days, or if WooCommerce would be best? I know some of this is subjective and user-preference, but I don’t want to switch horses next month or year so I’d rather start off with a robust solution that can handle our in-store and online sales streams.

    @juan any thoughts? I’m in the warehouse today and wanted to get started, I’m sitting behind 9 pallets of inventory I have to input, thanks!

Viewing 15 replies - 31 through 45 (of 48 total)