wsspg

Hello,

Sorry to hear you’re having trouble with Wsspg ! Let’s see if we can get this fixed for you.

Unfortunately, I haven’t been able to reproduce the error you’re seeing.

Do you have “My Account > Enable/Disable > View and Cancel Subscriptions” enabled in the Wsspg settings ?

Thank you for using Wsspg !

Hello,

Unfortunately, Wsspg does not currently support discounts/coupons. This feature is in development, but there is not a schedule for release yet.

Thank you for using Wsspg !

Hi flemmingha,

Are you running Stripe and Wsspg in the same mode (test/live) ?

Hello, sorry to hear you’re having trouble with Wsspg, let’s see if we can fix your issue.

I have tested with the latest WordPress + WooCommerce to confirm that it is possible for first time purchases to simultaneously create an account and save their payment method, using either the inline credit card form, or Stripe Checkout, and haven’t reproduced your error.

Do you see anything in your Stripe logs about this issue ?

No reply; marking the thread as resolved.

Hello jchambo,

Sorry to hear you’re having trouble with Wsspg, let’s see if we can get it to work for you.

Are you seeing anything regarding this issue in your Stripe logs ?

Hi taastrategies,

WooCommerce offers the option for customers who have purchased through the store to access a “My Account” section of the site. Wsspg adds a “Subscriptions” tab to this section of the site, from where customers can view and/or manage their purchased subscriptions (depending on whether or not you have enabled this feature).

Marking this thread as resolved. If you have any further questions, please open a new support thread.

Thanks for using Wsspg !

• This reply was modified 7 years, 5 months ago by wsspg.

Hi Voxr,

Registered customers can log in and manage their subscriptions under the “Subscriptions” tab in the “My Account” section.

Thank you for using Wsspg !

Hello again,

A quick update on this issue: because Wsspg Subscription Products are intended to have an identical relationship with a specific Stripe Plan, it is not possible to enter prices in WooCommerce including sales tax. This is because Wsspg does not create subscriptions dynamically. The price is determined exactly by the base value of the Plan in Stripe.

Stripe offers the opportunity to pass a ‘tax’ value to the Subscription sign-up process, which is a percentage value increase of the Plan base value. It does not offer the reverse. Therefore, it is recommended to enter all prices exclusive of sales tax, but select the ‘Including Tax’ option for the ‘Display prices in the shop’ and ‘Display prices during basket and checkout’ fields in the ‘WooCommerce > Settings > Tax’ tab.

Thank you for using Wsspg !

Hi Cluesew,

The Wsspg Subscription Product has an identical relationship with the subscription settings that you create in the Stripe administration. If you want to change the subscription interval then you can do so in your Stripe dashboard (https://dashboard.stripe.com/subscriptions).

Thank you for using Wsspg !

Hi Aussieles,

Thank you for raising this issue, we are working on a fix for the tax issue and will try to publish a minor release within a week or two.

The generation of a new order within WooCommerce for subscription cycles is in development, but not scheduled for release. However, it is a well-requested feature and it is top of the list of priorities.

Thank you for using Wsspg, your feedback is very much appreciated !

Hello,

I’m sorry to hear that you’ve had a bad experience !

Being unable to reproduce your problem, it was not possible to diagnose the issue you were having.

Thank you for using Wsspg, and best of luck with your future choices.

Closing this topic (no response).

Closing this topic.

Closing this topic (no response from OP).