wpwebman
Forum Replies Created
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The latest website I’m testing on is: https://staging.focusonrefugees.org/
So on first arrival there’s a PHP session cookie and a Complianz cookie. If I click Deny, I’m hoping for no statistics cookies (so no Matomo cookies) but usually on the third website click I get a couple of Matomo cookie appearing (without consent) _pk_sess… and _pk_id…
Many thanks
Hi again, I’ve had to take a break from this, but testing on another domain I’ve found that without consent Matomo cookies seem to be blocked initially but after a few clicks around the website Matomo cookies are being added for the website (using Chrome developer tools).
I wanted to check that the last script you gave me is intended to use Matomo in cookie-less mode and if not is there a way to do this via the script please?
So what I’m looking for is:
- Matomo used cookie-less without consnet
- Google Analytics and Matomo used with cookies if consent given.
Many thanks
Yes, it’s our test website at https://ctbi.xyz
We’re running Wordfence and I checked that wasn’t interfering, but in Wordfence’s live log when I access the home page there’s an entry:
“tried to access a non-existent page https://ctbi.xyz/ctbi.xyz/matomo.js“
Many thanks
As an update on this, it looks like Matomo isn’t leaving a cookie despite Tagbird saying (cookie: “1”,)
[checked using the Matomo plugin on its own].
Unfortunately, since I last looked at it, Matomo seems not to be tracking visits now via the script you provided (no tracking data or anything logged by TagBird). If I revert to tracking only via the Matomo plugin it works fine.
Just to check I haven’t missed something, the steps I’ve taken are:
- tracking code disabled in Matomo plugin
- ExactMetrics integrated with Complianz
- Google Analytics used for tracking in the Complianz wizard
- The script you provided added to the website header
Many thanks
Thanks for your really useful help.
GA4 seems to be either enabled or not according to the consent given but I was hoping to use Matomo cookie-less without consent so that:
- With consent: GA and Matomo tracking (don’t mind if Matomo uses cookies or not if consent given)
- Without consent: Matomo cookie-less tracking.
In Tagbird, it suggests that Matomo is setting cookies (cookie: “1”,), whereas I was looking to use Matomo cookie-less:
https://snipboard.io/6vHDl0.jpg
In the Matomo WP plugin I have selected disable cookies.
Many thanks
Dave
Many thanks, removing a couple of plugin integrations solved the problem.
One of the plugins was ExactMetrics, which handles Google Analytics. I’m still planning to use Google Analytics as I want to compare it with Matomo.
The Wizard detects the GA cookies, so I’m assuming that visitors can still disable GA even though the ExactMetrics plugin isn’t integrated with Complianz?
@jarnovos please forgive my confusion and thanks for your patience.
So in the steps you suggested I have successfully completed:
- Matomo Analytics > Settings > Set “Add tracking code” to “Disabled”.
But when I try to configure the options in the Complianz Wizard (Consent > Statistics – configuration) I don’t see the question ‘Do you want Complianz to add Matomo to your website?” or space to enter the URL of Matomo, or space to enter my Matomo site ID, I just get the message ‘If you choose Complianz to handle your statistics implementation, please delete the current implementation.?For more information, please read this article.’
And the Dashboard still says ‘Matomo is being used, but is not configured in Complianz.’
So I’m not sure what the next step is from here…
Many thanks
That’s great. It looks good as two columns on the iPad in portrait mode now.
Many thanks, really appreciated!
I’ve got this problem too.
I’ve found a temporary fix is to adjust the settings in the display widget but it would be good if it took the time period from the custom period range on the settings page…