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Viewing 8 replies - 151 through 158 (of 158 total)
  • Plugin Support Upendra Kapse

    (@wpupen)

    Hi David,

    Apologies for the delay on this.

    Can you please tell us how you will group the orders? Will you use any plugin/tool for it?

    If you want to print invoices/delivery notes for multiple orders together then you will be able to do that using the Bulk Actions under the WooCommerce>> Orders section. This will generate Invoices for all the orders you select in a single pdf file.

    Let me know if you will have any other query regarding this.

    Kind Regards,
    Upendra.

    Plugin Support Upendra Kapse

    (@wpupen)

    Hi @pegweb,

    Please try the code snippet I have mentioned in this message to add the applied coupon code in the Invoice.

    You will need to replace the below code on line number 196 to 208 in the print-content.php file of our WooCommerce Print Invoice & Delivery Note plugin.
    Path: woocommerce-delivery-notes/templates/print-order/print-content.php

    Code to replace:

    <?php if( $totals = $order->get_order_item_totals() ) :
                        $code = $order->get_used_coupons();
                    ?>
                        <?php
    
                        foreach( $totals as $total ) : ?>
                            <tr>
                                 <?php if( $total['label'] == 'Discount' ) { ?>
    
                                    <td class="total-name"><span><?php echo $code[0] ?></span></td>
                                    <?php
                                }else { ?>
    
                                    <td class="total-name"><span><?php echo $total['label']; ?></span></td>
                                    
                                <?php
                                }
                                ?>
                                <td class="total-item-price"></td>
                                <td class="total-quantity"></td>
                                <td class="total-price"><span><?php echo $total['value']; ?></span></td>
                                
                            </tr>
                        <?php endforeach; ?>
                    <?php endif; ?>

    Attaching a screenshot for your reference: https://www.screencast.com/t/AtlSoMyQSH

    Once you have replaced the above code at the mentioned place, please check and let us know whether the discount code is displaying in the invoice/delivery note/receipt or not.

    Let us know the result and if you have any questions.

    Kind Regards,
    Upendra

    • This reply was modified 5 years, 10 months ago by Upendra Kapse.
    Plugin Support Upendra Kapse

    (@wpupen)

    Hi Philip,

    Yes, we will be more vigilant and careful with the smallest of changes we make in our plugins.

    We generally do test the plugin on our staging sites where we do have dummy date before every update but Unfortunately we were not able to replicate this issue on our end when we tested the v5.3.2 update before its release.

    Kind Regards,
    Upendra Kapse.

    Plugin Support Upendra Kapse

    (@wpupen)

    Hi Davood,

    Can I please request you to create a support ticket for this by sending an email to “support at tychesoftwares dot freshdesk dot com”?

    [deleted]

    The thing is we were not able to replicate this on our end so access of your staging site will help.

    Regards,
    Upendra Kapse.

    Plugin Support Upendra Kapse

    (@wpupen)

    Hello,

    First of all, we sincerely apologize for the inconvenience caused due to the changes in the v5.3.2.

    We were made aware of an issue with v5.3.2 of the plugin earlier today via our ticketing system wherein new abandoned carts were auto generated for old customers with same cart data and at the same time and abandoned cart emails were also incorrectly sent to them.

    The changes that were done in v5.3.2 were routine changes in some MySQL queries, which when tested at our end didn’t result in the emails being sent to old abandoned carts.

    These changes have now been reverted & we’ve released v5.3.4 of the plugin.

    Then just before sometime ago we went ahead and released v5.3.4 in which we have added a script to remove the unwanted abandoned carts created for some customers after updating to the 5.3.2 release.

    So, we highly recommend you to update the plugin to the latest version which is 5.3.4 to fix this issue. And we are also digging deep into this and testing the things in detail to find out what exact change caused this issue.

    Regards,
    Upendra Kapse.

    Plugin Support Upendra Kapse

    (@wpupen)

    Hi Wilhelm,

    Glad to know that you were able to get this to work!

    Regards,
    Upendra.

    Plugin Support Upendra Kapse

    (@wpupen)

    Hello,

    I have just checked this issue on our end and I am guessing your User A who can see Invoices of User B and User C must be an Administrator user. Only a user with the Administrator role will be able to access all the Invoices this way.

    A user with Customer role will only be able to access Invoices for the orders they have placed. Even if they try to change the order number in the URL they will not be able to access the other Invoices.

    Please let me know if I have missed something here.

    Regards,
    Upendra.

    Hi Terry,

    Yes, I checked the “Open external links in a new window” plugin with our WP Content Copy Protection plugin and it does not seem to be opening the external links in a new window.

    I think our plugin is blocking the action that is being used by the Open external links in a new window plugin to open an external link in a new window.

    If you manually set an external link to open in a new tab while adding the link it will work just fine: https://www.screencast.com/t/TYirW86eo5

    Regards,
    Upendra.

Viewing 8 replies - 151 through 158 (of 158 total)