WPSuperiors

Hi @tonisdad123
We are extremely sorry for this experience.
Can your please share your query number with us?
You can also send the date of sending your query.
We will surely help you as much as possible.

Thanks

Hi @samkrieg,
Thanks for writing to us.
Kindly share your suggestion, which function you want as Free?
Your suggestion will be appreciated.

Hi @jumpjetwp,
On behalf of WPSuperiors, I’m extremely sorry for this experience.
I hope one of our support already gets in touch with you regarding this refund.
Kindly help the guy, so that he can process your refund.
Just one request, you need to clearly describe the issue against this refund, that’s all.
Hope you will get your refund.

Thanks.

Hi @ex501,
A thing is worthless or useful is depends on the how the user is using that thing.
A billion dollar helicopter is absolutely worthless, if you don’t know how to open the propellers of it.
We have clearly written what comes in free version and what is in premium version at product description. I think you didn’t check that.
Yes, we have restricted most of the feature into the free version, and that’s why we are selling premium version. We are not a charitable organization. We are doing business.
You may not agree with us that is perfectly OK, but labeling a product is GARBAGE on a public forum is the most ill-mannered behavior on internet.

Besides that, the plugin is developed by human, its not God written code, so there will be a chance to conflict, generate issues etc. That’s why we spend thousand of dollar’s for maintaining a support team.
My humble request to you, in case if it’s not working for you, kindly contact our support channel, we are always there for you, but don’t spread negative vibes at all.

Hi @teeboy4real,
Our HTML team is working to make it better, we are expecting within 2-3 release we will address all the responsive CSS issue.
Besides that, thanks for your comments on caching, we will definitely start the process regarding this too.

Thanks.

• This reply was modified 4 years, 3 months ago by WPSuperiors.

Hi @umar904,
This issue has been fixed on the updated version of this plugin.
Please use the updated version.
In case if you need any more help, let me know.

We are very sorry for this experience.
We understand your frustration.
Can you suggest us, how can we make the plugin so that user can use it?
Any suggestion should be appreciated.

Thanks

Thanks for using our plugin.
We appreciate your comparison with EA video game.

We hope Free version works well and fulfill the very basic features of adding an additional cost.
As you know every best work should have a value, that’s why our best work is coming with the premium version.
We understand your frustration, but we are sorry to say we don’t get any positive vibe from your comments.
You may not like our plugins, it may be useless for you, that’s fine, but in case of reviewing any plugin publicly over the internet, we think we should always maintain a positive environment through our comments.

Just for a piece of information, our demo plugins are available at demo.wpsuperiors.com.

Thanks.

Very sorry to hear this.
It seems that at the time of using the Free version plugin you have faced issue(s).
Please note if you face any problem and need support please write on Support Threads of the plugin also our support email address is available at the plugin page, you can write there too.
We like to know why you can’t even use the FREE version?

Thanks

Thanks for your feedback.
We appreciate your judgment.

Thanks.

Hi @dhawal111990 ,
The premium version is available at our demo sites, for testing purpose.
We are very sorry, we do not provide premium version plugin zip for testing.

Thanks.

Hi @devloperanas ,
Sorry for this delayed reply.
Any kind of customization service on the free version of the plugin is not available right now.
It seems that you are looking for a CSS customization, which is available at premium version of the plugin.

Thanks.

Hello @ecua ,
Very sorry for the inconvenience.
The plugin is now updated and more tested than before.
If you want to try you can.
Also, you can post your queries here, which you asked our developers.

Thanks.

Hello @vitorfaro
We are not sure about your ticket.
Is it a WooCommerce product or not?
If it is a WooCommerce product then you can use this plugin to fulfill your requirement, otherwise, we are very sorry to say, this plugin will not work.
This plugin only works with WooCommerce product.

Thanks for reaching us.
Good luck,

Hi (@nonchiedercilaparola),
Sorry for late reply.
Is it possible to show custom option filed only for specific user role?
— Nope it does not.

Thanks