wpstream

Hello there,

Thanks for getting in contact. Please check out this article on how to set up a password protected live stream https://wpstream.net/password-protected-live-streaming-everything-you-need-to-know-in-2021/

Let me know if you have further questions or concerns.

Best regards,
Beatrice

Yes we are working with the theme developers to address this issue. However i still don’t understand what can trigger such bug difference in loading times ? Obsolete php/ wordpress instructions ? new wp functions ?.

Hello there,

So sorry to hear that you are having trouble. Does your website become really slow only when you add the live stream to your front page or if you add it to any page on your website? Looking forward to hearing from you.

Best,
Beatrice

Hey there,

You are most welcome! Please do let us know if you come across any issues.

Best,
Beatrice

Hello there,

In order to stream via the back-end these users will have to be set as admins through WordPress and not through WpStream. In the video tutorials, this feature is only for non-admins that wish to broadcast on your website.

As an admin streaming from the back-end, your users can broadcast normally and you can check out this tutorial to see how https://youtu.be/L0RN5Y2lZHk

Best regards,
Beatrice

Hello there,

So sorry to hear that you are having trouble broadcasting.

1) Please make sure that you are connected (signed in) to WpStream on your website
2) Make sure you follow the instructions in one of the videos below depending on which page builder you use
– WpBakery https://youtu.be/3XH7AgXxsdY
– Elementor https://youtu.be/9TGRT7_nXpo

The videos both run you through how to set up the plugin to allow regular users to broadcast as well as how to assign each user permission to broadcast

I hope this helps and please let me know if there is anything else I can help you with.

Best regards,
Beatrice

Hello there,

So sorry to hear that the images are still not clear. Can you please get in contact with [email protected] and my colleagues will get back to you ASAP.

Make sure you add ‘Channel Images’ to the subject of the email as I have already forwarded your concern and they are waiting to help you solve this.

Thank you and we appreciate your patience as we resolve this.

Kind regards,

Hello there,

You should be adding a featured image of 1200 x 628 pixels ideally as per WordPress standards. You can find more information regarding the best image size by checking out this link https://blog.hubspot.com/website/wordpress-featured-image-size

Please let me know if there is anything else I can assist you with!

Best,
Beatrice

Hi again,

If you simply want a comment section, you can add this by creating post, clicking on ‘Screen Options’ on the top right corner, and then enabling ‘Discussions’ https://prnt.sc/1wyw4t3

If you would like both comments and likes, you can check out this article https://www.greengeeks.com/tutorials/how-to-add-a-like-or-dislike-feature-to-comments-in-wordpress/

Hope this helps!

Hi there,

We do have a beta chat that you can get by following the instructions in this thread https://wpstream.net/forums/topic/chat-public-beta/
However, there is no option to like.

Hope this helps and please let me know if there’s anything else I can assist with.

Hello there,

Our API is currently in beta, please write to [email protected] to request access to it, do take the time to briefly describe your use case.

Best regards, Christina

Hi benvcs,

Yes we do! Please follow the instructions in this article.

You more or less need to follow the exact steps from the video tutorials however, instead of a block or widget, you will add this code to the page:
[wpstream_go_live id =””]

You can add the channel ID between the quotation marks if you want to assign a particular channel to a user like so: [wpstream_go_live id =”123″]

Please let me know if I can assist you with anything else.

• This reply was modified 3 years, 7 months ago by wpstream.

Hello there,

Thanks for your message! You are able to allow regular users to broadcast on your website without accessing the back-end. Please check out one of the tutorials below for instructions depending on which page builder you use:

– Elementor
– WPBakery

Hope this helps and please let me know if you have any other questions or concerns!

Hello there,

Sorry to hear that! Please send your account details (username/email) to [email protected] and we will recover your password and get you logged in ASAP ??

Best regards,
Beatrice

For the sake of accuracy, following is the sheer support conversation with the customer