wpstream

Hi there,

Unfortunately, we do not have that type of feature directly with WpStream. If you use other 3rd Party platforms like Zoom, StreamYard, Restream, Melon, etc, you can get something similar. However, I can see that it is not exactly what you are looking for.

What we recommend as that you set regular live streams with StreamYard/Zoom/etc with a chat, and you (or your streamers) can leave the link to join in the chat. Anyone can access this link and join.

Let me know if you have further questions!

Best,
Beatrice

Hi again,

You can follow the instructions in this article to set up Zoom with WpStream https://wpstream.net/live-streaming-with-zoom/

Best,
Beatrice

Hello again,

Happy to answer your questions.

1) Yes, you can have multiple concurrent live channels depending on the plan you choose
2) It depends on how you set it up. You can set up free to view channels that anyone can watch, pay per view/subscription live streams, or password protected live streams
3) The live streams can be recorded and you will find the video file under ‘Recordings’. You can then create a Video On Demand from this
4) We do not a have a live chat, however, we do have ticket support and respond within 24 hours
5) Viewers can interact through a chat – we have a beta chat that you can get by following these instructions https://wpstream.net/forums/topic/chat-public-beta/
6) You can set this up if you use something like StreamYard or Zoom with WpStream.

Hope this helps and please let me know if you have further questions.

Best,
Beatrice

Hi Waqar,

Thanks for getting in touch with us. Happy to help out!

Your website looks great and in order to fully understand what you are looking for, we would appreciate it if you could provide more context on how you set up the “Upload Video” and “Embed”.

For instance, the way WpStream makes it possible for you to allow regular users to broadcast on your website is through a shortcode on a page/post. If “Upload Video” and “Embed” are menu items, you can definitely set the ‘Go Live’ aspect by adding a link to the page with the shortcode. You can find the instructions on how to set up the feature here https://wpstream.net/how-to-enable-regular-users-to-broadcast-via-the-front-end/

You can test this out on your free trial and it is also available with all of our subscription plans.

Hope this helps and please let us know if this helps!

Best wishes,
Beatrice

Hello there,

You are now in contact with my colleagues and they will help you get this sorted ASAP.

Best,
Beatrice

Hello there,

Since we haven’t heard back from you regarding this, we will assume that your issue has been resolved and will mark this topic as ‘Resolved’. You can always start a new issue or send us an email on support@wpstream.net

Best,
Beatrice

Hello there,

Since we haven’t heard back from you regarding this, we will assume that your issue has been resolved and will mark this topic as ‘Resolved’. You can always start a new issue or send us an email on support@wpstream.net

Best,
Beatrice

Hello again,

We were able to replicate this in some regards and it appears that there may be an interference from the ‘Auto TURN ON’ channel setting if it has been enabled/disabled twice in a short span of time. We are currently implementing a fix for the next update.

In the mean time, we are still looking forward to your admin URL and credentials to check if it is the same factor on your environment as well or if there are other underlying ones.

Our recommendation is to attempt to only enable or disable this setting once in the same session.

Looking forward to your response.

Best,
Beatrice

• This reply was modified 2 years, 10 months ago by wpstream.

Hello again,

It doesn’t look right indeed and we thank you for bringing this to our attention. Unfortunately, we have tried to replicate this on our environment several times but were unable to.

We would appreciate it if you could send the link to your website along with credentials to an admin account so that we can investigate the matter. Please send this info to support@wpstream.net

I have already notified my colleagues to look out for your email and they will be handling it with high priority. Please add ‘Missing Stream Key’ to the subject.

Best regards

Hello again,

Apologies, this is the link https://prnt.sc/nkNCzgoTzkgc

Best regards,
Beatrice

• This reply was modified 2 years, 10 months ago by wpstream.

Hello there,

So sorry to hear that you are having issues going live with WpStream and StreamYard. Please make sure that you first have the latest version of the plugin installed. I am not too sure why the stream key is not appearing as we have not had such an issue before.

Would you be able to send us a screenshot of what you see when you choose StreamYard as the Streaming App? It should look something like this https://Prnt.Sc/NkNCzgoTzkgc

Looking forward to helping you solve this issue.

Best,
Beatrice

Hello there,

So sorry to hear that your users are having trouble viewing. Upon checking the link, I can confirm that we can see your live stream player with the message mentioned above. This happens when you are not actually Live.

Your viewers will only be able to see the live stream if you are live. You can get in contact with support@wpstream.net to help you troubleshoot if you are actually LIVE when viewers see the message that you are ‘not streaming at the moment’ Please provide as much detail as possible so that we can replicate the environment.

Looking forward to hearing from you!

Best,
Beatrice

Hello there,

So sorry to hear that your users are having trouble viewing. Upon checking the link, I can confirm that we can see your live stream player. See this link as to how it appears to us https://prnt.sc/J9iLOplIP25V

Are you referring to your users not actually being able to see the live stream when you are live? As in, the actual video content? Looking forward to helping you sort this out ASAP.

Best,
Beatrice

Hello there,

Apologies for misunderstanding. Yes, all these would work as sequential steps. Users can also use something like Zoom to broadcast as well. Check out this video tutorial https://youtu.be/6nxOWcQrl6c

Let me know if you have other questions!

Best,
Beatrice

Hello there,

Thanks for your message.

1. You can indeed embed multiple channels on the same page using shortcodes. Please check out this link for more information.

2. Not too sure I understand this part and would be highly appreciative if you could provide more information or an example of this scenario.

3. Yes, multiple streamers can live stream at the same time. The number of active live channels depends on the plan you choose as you can see here as ‘Concurrent Live Channels’
See this link to find out how regular users can go live on your site.

Viewers can hear all the streamers at once but cannot control the volume of each.

Looking forward to hearing from you!