wpstream

Hello Mahesh,

Thanks for your detailed response with the necessary steps. I can indeed confirm that the tabs are blank when doing this and I have forwarded this to our team to look into ASAP.

We appreciate your patience!

Best

Hello there,

Thanks for getting in touch and I am sorry to hear that you are having this issue. This is indeed something we want to get into and we would appreciate it if you could open a support ticket here as we will be needing more information about your environment so that we can replicate it on ours.

This does indeed sound like a conflict so we look forward to your response via ticket support ASAP. Our team has been notified to keep an eye out for your ticket, please link this thread for context ??

Looking forward to helping you solve this.

Best,
WpStream team

Hello Mahesh,

Thanks for getting in touch and we’re sorry to hear that you are having some issues with the load time. We completely understand where you are coming from and agree with this partially. This is why we have added this as a task to investigate and come up with a solution for in the upcoming updates.

Our team will most probably start off by tackling the third-party services and move on to the other bits as they progress. This will be handled in phases so as to not disrupt the inner workings of the plugin unnecessarily.

Thank you for bringing this to our attention and I can assure you that you will be the first to know of any updates. Please do not hesitate to contact us with further questions or concerns!

Best,
WpStream Team

Hello again,

We are still actively communicating with you via ticket support and investigating. We appreciate your patience!

Best

Hello there,

Thanks for getting in touch and we’re sorry to hear that you are having some issues. This sounds like a conflict that is happening and I can confirm that you currently have an active ticket via our ticket support and our team has been in touch and investigating this issue. Please continue responding via ticket support to prevent any delays or miscommunications.

Let us know if you have further questions or concerns.

Best,

WpStream team

Hello there,

Thanks for getting in touch! You can definitely set up as many channels as you would like. What the pricing plans refers to is having up to 15 channels running at the same time. You can have 100 channels created on your site but you can only ‘Turn ON’ and live stream fro m 15 channels at the same time. Therefore, the plan you would like is appropriate for how you plan to stream.

Hope this helps and please let me know if you have further questions or concerns.

Best,

Beatrice

Hello there,

Thanks for getting in touch!

Once you run out of streaming data from your free trial, you will need to upgrade your subscription to any of our?subscription plans here.

If you do not have streaming data, you will indeed not be able to continue streaming until your upgrade. Please let me know if this makes?sense or if?you have any further questions or concerns.

Best regards,

Beatrice

Hello there,

Sorry for the late response via WordPress. We have been in touch via ticket support and are currently working on resolving this issue.

Please let us know if you have further questions or concerns regarding this!

Best,

Beatrice

Hello there,

Thanks for getting in touch!

You can make sure to enable the “Encrypt Video On Demand” from the default WpStream settings. You can check out more information here.

Please let me know if you have any questions.

Best,

Beatrice

Hello there,

Thanks for getting in touch!

WpStream does not have this option but you can add this via a plugin. Please check out this article for more information as there are a few options and the best one depends on your preferred features.

Hope this helps and please let me know if you have further questions or concerns.

Best,

Beatrice

Hello there,

Thanks for getting in touch!

You get up to 5.5 GB of Streaming data when you first register and confirm your email address. You can use up these resources to test every single one of our features (nothing is off limits).

Once you run out of streaming resources, you will need to upgrade.

Hope this helps and please let me know if you have further questions or concerns.

Best, Beatrice

Hello there,

Thanks for getting in touch! This is totally possible to do but it varies based on the page builder you are using. Are you using the default Gutenburg? If yes, please check out this link https://positiwise.com/blog/custom-gutenberg-block

If you are using Elementor, you can check out this link https://elementor.com/blog/introducing-blocks/

I hope this was helpful and please do not hesitate to reach out if you have further questions or concerns.

Best,

Beatrice

Hello there,

I am so sorry to hear that you are having issues. As described in your text, my first thought is that you may have a conflict on your site, either with a theme or plugin. Have you installed a new plugin or made any changes to your site since the last time you used WpStream?

Please carry out a conflict assessment by following the instructions in our documentation. If you have carried this out and you are still having issues, please open a support ticket on our site so that we can investigate ASAP.

Looking forward to helping you solve this!

Best,

Beatrice

Hello again,

Currently we have no option for regular viewers to post video themselves.

There is extra functionality coming along with the WpStream Theme, including some of the things you’ve asked about, however we expect to have that available no earlier than May of next year.

Hope it’ll be worth the wait.

Best wishes, Christina

Hello,

Most likely, these options were deleted when the upstream plugin was deactivated. When you deactivate the plugin, we clear these options along with other wpstream-related entities. (this is a best practice).

When you reactivate the plugin these options will be recreated.

Thank you