PORTFOLIO GALLERY TEAM

Hello @bsflove,

When you tap on image and it opens it in a popup, there you can tap and hold on that image and it will suggest you an option to save the image. Its the default functionality of mobile devices.

Hello @manmarketing,

Youtube and Vimeo videos should be played automatically once the lightbox window opened.
But for the videos uploaded from WP media gallery maybe you’ll need some technical help. Please contact us here and our tech support will help you to get the desired result.

Dear @jotunnmedia,

We’ve checked your website and everything seems ok. All the pictures are shown. Maybe its your browser’s cache. Please clear it and try again. If you still have any problems, please provide more details about that or send us any screenshots so we can see the issue and be able to help you.

Dear @sock2me,

Export/import functionality isn’t supported at this moment. Grid Kit doesn’t use static images and urls, it reuses WordPress’ Media Gallery image IDs and creates the picture urls on fly (dynamically). So, if you simply export your gallery tables and import somewhere else, it won’t work! As I mentioned those media IDs won’t be available on the new destination.

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• This reply was modified 6 years, 5 months ago by Jan Dembowski.

Dear @marcusrobinson,

If you’re using a plugin for differing JS scripts, try to disable that option.

Dear @sharonwyatty,

Thank you for using our product!

At this moment we don’t have an option for round corner in settings, but you can achieve this result by putting the following CSS code in the “Custom CSS” field under “Custom CSS & JS” section in your grid’s settings.

.crp-wrapper .crp-tile-inner { border-radius: 5px!important; }

Please try this and feel free to contact us if there are more questions.

P.S. you can make the corners more or less round by increasing or decreasing the “5px” in the code.

Dear @sharonwyatty,

First of all thank you very much for using our product!

You’re right, categories function for projects or gallery items. You can’t assign categories for elements (photos, videos…) related to the specific portfolio projects. We’ve designed the plugin this way, because photos, videos or other items related to any project are extra information about that specific portfolio project.

P.S. This is the first time we received a feedback from our customers, that categories could be useful for items related to the specific portfolio projects too. We’ll include this feedback in our backlog and will consider it for future updates. But can’t provide an estimation when such functionality will be supported or will be implemented at all.

@sophierose, then I’ll close this support topic now ??

P.S. Regarding 4 columns, yes you can! Simply go to your portfolio or gallery settings section and increase the size of “Approximate tile width” option (e.g. set 350px instead 300px, or more). Please check this and keep us posted about your progress.

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Hello, sorry for delayed reply. What did you mean with nothing is being displayed? We checked the url you’ve posted above and didn’t find the problem you’ve faced. So, could you please provide some more details regarding the issue you’ve been experiencing?

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It’s a configurable option. Just go to your settings section and check “Do filtration & paging with Ajax”. So, it won’t reload the entire page, but will perform Ajax call to update the content.

Yes, sure! It’s supported in the latest version of Grid Kit. You can checkout the demo here to make sure it fits your needs: https://wpsofts.com/grid-kit-demo/vimeo-video-gallery/

I’m pretty sure you entered urls without specifying the protocol. It should be e.g. https://wpsofts.com, but not wpsofts.com

@franchescapowell99, you can uncheck “Show explore” button from your settings section and it won’t appear on your projects on hover.

Hi @emmzilberg

To achieve the effect in our Team Demo, just check the option “Disable album style presentation” under “Advanced” tab, in your settings.

@digi-nik, we didn’t find your email in our mailbox. Could you please send an email to [email protected] and we’ll get in touch soon.

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