Md Rashed Hossain

Hello,

The manual enrollment is part of Tutor LMS Pro. However, this forum is only for free products.

Thank you.

Hello @samahbasheer @utopy923

To address the issue at hand, it is recommended to make the necessary adjustments to the following file: /wp-crowdfunding/includes/woocommerce/Woocommerce.php, by replacing the existing code with the following snippet. Should you require any further clarification or assistance, please do not hesitate to reach out to me.

https://codeshare.io/0bBlyL

Merci beaucoup pour ce superbe retour ! Nous sommes ravis que le plugin et le support technique vous plaisent.

Cordialement,
Rashed Hossain
Lead, Tech Support at Tutor LMS.

Hi @mtamtruo ,

Thank you for your kind feedback!

We’re delighted to hear that you’re pleased with the new update and that it has improved compatibility and reduced errors after the bug fixes. It’s great to know that our support for custom needs has been helpful for you as well.

If you ever need further assistance or have any suggestions, feel free to reach out. We’re always here to help!

Best regards,
Rashed Hossain
Lead, Tech Support at Tutor LMS.

Hi @marilyn-harding ,

Thank you so much for your kind words and valuable feedback!

We’re thrilled to hear that you’ve found the setup process with the PRO plan comprehensive and that our YouTube tutorials have been helpful. It’s also great to know that our support team has met your expectations by providing fast, professional, and friendly service. We strive to go the extra mile for our users, and we’re happy you felt supported along the way!

If you have any other questions or need further assistance, we’re always here to help.

Best regards,
Rashed Hossain
Lead, Tech Support at Tutor LMS.

Hello,

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you have a positive experience with Tutor LMS. Our team is dedicated to continuous growth and improvement, and we’re excited to keep enhancing the platform for all our users. Your feedback motivates us to strive for excellence every day!

Have a good day.

Hello @marie911

To resolve the issue, please adjust the Tutor LMS and WooCommerce settings as shown in the screenshot below. Additionally, avoid using a 100% discount coupon, test the payment method, and ensure you create the WooCommerce checkout page using the shortcode provided.

https://prnt.sc/RFqSiuz748pY
https://prnt.sc/Z9R3pgtn9QFB
https://prnt.sc/P3RrYE_JaeIx

Thank you.

Hello,

Yes, it is possible to override WP Crowdfunding templates to add customizations like KYC or additional features. You can modify the template files in your theme by copying the necessary files from the WP Crowdfunding plugin and customizing them as per your needs. For advanced features such as filtering or sorting users by attributes like location, custom development would be required. Let us know if you need further assistance with this!

Thank you.

Hello,

I regret to inform you that I cannot provide support for pro products here as it violates forum guidelines.

Thank you.

Hello @musiccontentcreator

We appreciate your feedback and apologize for any inconvenience you’ve experienced. We’re continuously working to improve both the performance of our plugin and the quality of our support. If you’d like to discuss the specific issues you’re facing, we’d be happy to assist you further. Your satisfaction is important to us, and we’re committed to improving your experience.

Hello @opfoxtuck

We apologize for the delay and understand your frustration. Our goal with Tutor LMS 3.0 is to ensure a smooth, optimized, and bug-free experience, which is why we are taking extra time to thoroughly test the update before release. We appreciate your patience and support as we work to deliver the best version possible.

Hello,

We are very sorry for the inconvenience you’re experiencing. Issues like this usually occur if Tutor LMS and WooCommerce are not properly configured or if the WooCommerce checkout page hasn’t been set up using the correct shortcode. Please ensure your setup follows the necessary steps and refer to the screenshots and shortcode provided below. Additionally, account creation is managed by WooCommerce, not Tutor LMS, when using both systems together. Let us know if you need further assistance, and we’ll be happy to help!

https://prnt.sc/BHPpy_rpsaiv
https://prnt.sc/CmRwHJyWfqW1

The WooCommerce checkout page shortcode is: [woocommerce_checkout]

Thank you.

Hello @pinkdreambox @rikport @fakhrulhuda27 @stevebillett @lalidartns

The issue has been resolved, and a new version has been released. Please update the Qubely plugin.

Thank you.

Hi,

Thank you for bringing this issue to our attention. This type of problem can occur if you are using caching or optimization plugins on your website, as they may interfere with the quiz progress tracking.

I recommend clearing the cache and temporarily disabling any caching or optimization plugins to see if this resolves the issue. If the problem persists, feel free to reach out for further assistance!

Best regards,
Rashed Hossain. Lead, Tech Support.

Hi,

Thank you for your message. You can change the slug by navigating to the Tutor LMS advanced settings. After updating the slug, be sure to refresh the permalinks and clear your browser cache to apply the changes.

If you need further assistance, feel free to reach out!

Best regards,
Rashed Hossain. Lead, Tech Support.