wpfrankhelp

Hi dlongdon,

– We checked your gallery with key and id and gallery does not load any image
– please check your gallery album id and key and notify us again

Thanks.

Hi poseysadie,

– We checked your all gallery is working fine please explain the issue in more deeply

Thanks.

Hi mazedulislam27,

– This error occurred when API key or album key is not correct

Thanks.

Hi ashokbugude,

– If you like our support please review us.

Thanks.

HI poseysadie,

– Please share your page where you applied the plugin.

Thanks.

Hi schijndelonline,

– Please check your album key and id
– Also, check your album is public or private?

Thanks.

Hi ashokbugude,

– Please try to deactivate another plugin one by one and check it again
– or try to switch the theme
– please tell which theme are you using it’s free or premium

Thanks.

Hi lubna27,

– We checked it and your slider is run perfectly
– if you will get this error please visit our site and contact us via email.

Thanks.

Hi imjeffp,

– Thank you for using our plugin
– If you like our plugin please review us.

Thanks.

Hi markelal,

– The mobile screen is small and we hide the description at mobile but if you want to show the description on mobile please follow below instruction

1. Go to plugin folder “ultimate-responsive-image-slider”
2. Open this file “urislayout.php” in text editor (notepad++ / sublime etc)
3. Go to line number 217 replace the ‘none’ with ‘block’ like this

#example3_<?php echo $post_id; ?> .hide-medium-screen {
display: block;
}
4. save the file and check your slider.

After doing that please notify us

Thanks.

Hi samlbowles,

– We checked it and test slider with creative theme
– The custom js is a conflict with this
– Please take the support with the creative theme team

– Or try to switch another theme.

Thanks.

Hi gaille2000,

– We checked your gallery it will run perfectly
– Please visit our site and contact us via email we will definitely help you.

Thanks.

Hi kvnhnfm,

– ok
– Please notify us if it will work and share web url also

Thanks.

Hi markelal,

– Yes in the plugin we don’t show the description because the mobile screen is small
– But if you want to do this we will customize the plugin for you.
– Please tell the plugin version number.

Thanks.

Hi markelal,

– Yes in the plugin we do not show the description because the mobile screen size is small
– but if you want to show the description at mobile please tell us plugin version number we will customize the plugin for you.

Thanks.