WP Extended

Hi @birddogdk & @greenative

Are you both still facing this issue at all? Could you tell us which versions of WordPress you are running?

Thanks

WP Extended

Hey @dreamingdog

We receive emails almost every day either directly or via our support ticket system & respond without issue. Could you please join our FB community and reach out to us there as another means of support at all?

You can join here https://www.facebook.com/groups/wpextended even if it for a short time as we really want to help you.

Thanks

WP Extended

• This reply was modified 2 days, 12 hours ago by WP Extended.

Hey @scandidesignco

Thanks for reaching out! Could you please reach out to us via [email protected] so we can look into this further for you as it seems like there maybe a deeper issue as all menu items that are in the sidebar will appear in the Menu Editor module.

Thanks

WP Extended

Hey @apocal1pse

Should you have any further questions, please do either contact us over at [email protected] or we would welcome you to our official Facebook group here https://www.facebook.com/groups/wpextended

Thanks

WP Extended

Hey,

Thanks for reaching out! Of course, we have upgrade paths so if you get close or hit 50 you can pay the difference to upgrade the Unlimited if needs be.

Thanks!

WP Extended

Hi @andytlaird we are marking this as closed if you encounter any issues at all logging in to your Pro account, please do reach out to us over at [email protected].

If you have a moment, please do leave us a review also if would be greatly appreciated!

Thanks

Hi @andytlaird, just checking by to see if you are still having issues logging in to your account? Please do reach out to us over at [email protected] if you are and we can help you swiftly!

Thanks

Hey @andytlaird ,

We’ve fixed this issue in today’s release of Free/Pro version 3.0.7. Thank you very much for your patience.

Cheers..

Hey Andy, thanks for your patience. We managed to recreate the issue you’re facing and it should be fixed in the next release which should be in the next day or so.

Thanks for submitting the issue to us. Should you have any issues in the future, you can reach out to use directly via [email protected] or in our support portal.

Hi Andy,

If you are able to please try again, also as a Pro customer please do reach out to us over at [email protected] for any queries or concerns as we can support you a lot faster. We are due to release more documentation in the very, very near future as we are actively writing it, we are going to be publishing documentation alongside future feature releases as they happen.

Thanks

Hi Andy,

Thank you for reaching out, we had noticed there was some activity with attempting to login and password changes on your account, our security plugin has automatically locked the account due to the several attempts at trying to login. We have manually lifted this block, can you please try to login again?

We have been actively communicating with you in regards to the bugs that appear within LearnDash when our plugin is enabled and are addressing them and looking to push them out in the next update due early next week.

We apologise for any inconvenience caused. Please attempt to login again and if you still encounter problems, can we ask as a Pro customer to reach out to [email protected] for faster support response time.

Thanks

Thank you for your 5 star review! It is so awesome to have a customer from day 1 leave a such a positive review like this and experiencing the journey right by our side, it is very humbling to read your positive feedback!

We are continuously improving WP Extended and have a very exciting roadmap ahead of us which will not only allow for further reduction of plugins but also ensuring that the plugin is super performant which is something we are actively working on right now!

Thank you so much for the 5 star review! We are pleased that WP Extended hits several of your criteria especially when it comes to user-friendly interface that simplifies complex tasks.

We are always striving for improvement and we have plans to make WP Extended even more performant in the future with some groundbreaking changes to the plugins architecture!

You are welcome, glad we could help.

Thanks a lot for sharing more details. We will check and fix in upcoming version.