Wp Enhanced

So sorry for the delay! Missed this

You can enable the setting to open the downloads in a new tab

Settings > General > Always open download links in a new window

https://snipboard.io/j38dLh.jpg

Sorry for the delay

I am not sure, it would need further investigation. I checked locally and works for me so I am not sure what could be the problem your side.

I am using WP Mail SMTP so maybe try that plugin? I dont think there is a difference in the way they do it but who knows

Thanks for this

I will add to the dev list – it is not so simple for us to add as would mean re-working our code a little.

It is on the list now

Sorry for the delay, missed the notification.

Trying to understand your application. So you have an archive page that you have the downloads from and you want the buttons to also just go to the external site instead of going to the product page?

Thanks
Pete

Great news – as you can see its their code that gets called when a download happens

Glad it is sorted – well done ??

Have a great week

I understand that – the issue is that the code you shared does not appear in our plugin

With a number of other plugins that could hook into actions that are fired when a download happens, it could be a number of things

My suggestion is to try on a dev site disable all other plugins and just Woo and our plugin – does it happen then? With a default theme too?

Then work upwards

I cannot replicate it on our dev site

Hi

We do not have this key anywhere in our code “aria-describedby_text”

I think it is coming from another plugin or Woo itself

Please try disable other plugins and check as downloading the product might be calling other plugins code

Sorry we dont deal with the actual sending of the emails so wont be linked to our plugin

It can go to spam, depending on your mail server – my suggestion is to set up SMTP as this is a better way of sending emails on your website

Other than that, not much we can do unfortunately.

Good luck ??

We use this code

? ? if ( wp_mail( $user_email, wp_specialchars_decode( $title ), $message, $headers ) ) {

It basically checks if the mail is sent using default WordPress wp_mail function with the user_email etc..

So I am not sure how you adding an email in our settings can effect this.

Are you using another plugin like SMTP or similar that could be effecting this?

Does this error happen on any user or just your one?

Thanks for the awesome review ??

We have thought about this and will do at some point, will probably be in the pro version as I can envision a lot of support with different themes overriding CSS etc ??

Have a great week

Sorry to hear this – what is your ticket ID so I can check?

Thanks NIk

I have added them to the dev list to do, if you do need it now, we do offer custom dev work

Have a great day

Could be a number of things like ajax add to cart, plugin conflict or even the template you make in Elementor.

Please try debug by disabling these – or – please purchase the pro version and log a support ticket for us to take a look at

Thanks

Awesome – log a ticket here on our website: https://wpenhanced.com/my-account/?section=support

Thanks

I would suggest submitting a support ticket for us to help, if you are using free version you would need to purchase pro to get advanced support

other than this, it should work so must be something conflicting.