wpdreams

I forgot to mention – the same delay can be observed when you go to the products page and use “add to cart” on any item, it uses the same principle.

All the best,
Ernest

Hi!

Thank you so much for your kind words!

I noticed that an empty request to your site’s WordPress ajax handler takes over 4.5 seconds to load – that indicates some sort of a server side issue. You can try that via opening this link, it should almost immediately print a “0”, but instead it takes almost 5 seconds to load. That is causing the delay unfortunately. The search finishes almost instantly, but this delay adds up to the response time.

This should be investigated as this handler is used across all of wordpress for various tasks.

These issues are quite hard to debug, but I have a few suggestions that you should definitely try. After each suggestion try reloading the link above to see how the response time changes. If you find the culprit, you should see a massive difference:

• First check your .htaccess file in the root directory for any weird redirections or suspicious rules
• Plugins can greatly affect this as well, if there is a task hanging during the request. The best course of action is turning them off one-by-one and checking how the response time changes. If you are lucky, after deactivating a few you may find which one might be at fault
• If you have any custom code snippets make sure to turn them off as well – any tiny mistake could lead to a massive delay.
• If still no luck, then temporarily switch the theme to the default to see if anything changes. I have seen that happen before.

Swithing to the paid version is not going to help here as the issue is somewhere else. In case you are interested in Pro, please use this link to contact us, as it is not allowed to discuss the paid versions in these forums (by forum rules).

I hope this helps!

All the best,
Ernest

By that I mean if the override of the search results from Ajax Search Lite were inactive (aka the plugin was deactivated), the same results would be shown.
That means, that something along that was changed, either a custom code, a module or something that displays the results on the results page, as that should be the same as the live results – in this case nothing.
Perhaps there is a fallback in the query block to show all items when no matches are found.

The search definitely signals 0 results to the results page, as 0 results are found for the same query in the live results list, but after that the theme (or a custom code/search plugin) takes over and can show all results if it’s configured to do so. Make sure to check all of those settings, this is definitely beyond Ajax Search Lite – it signals 0 results to the results page as it should be.

All the best,
Ernest

Hi!

Thank you so much for the details, it helps a lot! I tried the given phrases, but I get no results as expected.

On the results page I do see results, but it does not seem to be related to the plugin. When I try the default query, I’m seeing results as well – you can try it by disabling Ajax Search Lite. Something is definitely overriding the default search results over Ajax Search Lite as well.

Make sure to check if you have any other search plugins, custom code or a different theme activated recenlty – that could explain the issue. It is usually when a custom code snippet, theme change or an additional search plugin is used.

I hope this helps!

All the best,
Ernest

Hi,

Within the Lite version it is not possible unfortunately. In case you have any questions about the Pro version, please contact us via this form as it is not allowed to discuss within these forums.

All the best,
Ernest

Hi,

Well, I’m not saying it’s not possible, but it definitely requires a good amount of custom coding unfortunately. I would suggest a code snippet, but this is much more complicated and definitely requires more in depth coding I’m afraid.

All the best,
Ernest

Great, I’m happy it’s working now ??

All the best,
Ernest

Hi,

Oh, okay, either way, let’s try to solve this.

I suspect that it might be the results page live loader. Can you please make sure this is disabled?

All the best,
Ernest

Hi,

The results page content/layout should not be affected by the plugin. The results rows are actually there with the pagination, but it seems to be missing the titles/contents. Check the theme configuration/theme customizer, you may have acccidentally changed or removed the titles from the archive layout.

All the best,
Ernest

Hi,

Thank you for your kind words!

Can you please share a URL where I can check out this issue? Thank you!

All the best,
Ernest

Hi,

With this option you can redirect the ajax handler, it will probably fis it, but I still recommend unblocking the WordPress core ajax handler – it is used by many core wp services.

All the best,
Ernest

Hi,

The number of characters does not matter in this case – these are definitely matching something. For example if I enter “eee”, there is no longer a match.

After looking at the page source – there seems to be a large amount of metadata (probably in the post content?) – around the add to cart button: https://i.imgur.com/0fmCi8c.png

There is so much text in there, it does not even fit the screenshot. When I copy this text and look for “aaa”, “bbb”, “qqq”, “ddd” – these are all appearing in that dataset, on every item – so that is what causing the matches.

I don’t know what exactly that data is, or where is it coming from. If it’s in the post content, the turning off the search in content will fix the issue. If it’s in a post meta field, then make sure to turn off the search in all meta – and choose the fields manually instead.

All the best,
Ernest

• This reply was modified 4 weeks, 1 day ago by wpdreams.

Hi!

If I understand correctly, you want to return the PDF document as result. Unfortunately that is not possible in the Lite version (yet). If you have questions about the Pro version, pelase contact us via this form, as it is not allowed to discuss it here (by forum rules).

All the best,
Ernest

Hi,

If you need help with the Pro version, please use the ticket system. In case of questions, please use this form.

Unfortunately it is not allowed to discuss paid versions in these forums (by forums rules).

All the best,
Ernest

Hi,

The size is inherited, but you can still change it via this custom CSS:

.asl_m form input.orig {
    font-size: 14px !important;
}

All the best,
Ernest