WPBackItUp
Forum Replies Created
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Forum: Plugins
In reply to: [Backup and Restore WordPress - Backup Plugin] No zip utility availableIf you need further assistance you can also submit a support ticket because I didn’t see one for this email address so wasn’t sure if I had any additional information yet for you. Please go to the link below and fill out the support request form. We recommend that you provide as much detail as possible and we’ll be in touch soon.
https://support.wpbackitup.com/support/tickets/new
Thank you.
Jeremy
Forum: Plugins
In reply to: [Backup and Restore WordPress - Backup Plugin] No zip utility availableHi samz_manu!
This error message “Unable to compress your backup because there is no zip utility available” means that there is no archive(zip) utility installed for your site. This utility is used to make backups and also to zip up the log files that you will send to us , to resolve this you will need to talk to your hosting company. They will need to install a php zip utility for you to use WP BackItUp. Most hosts support this and will install it for you.
Below is a link that you can forward to your hosts support.
https://php.net/manual/en/book.zip.php
Thanks
Jeremy
Hi lstellingsAccounting!
Thanks a lot! This review is amazing.
Jeremy
Forum: Reviews
In reply to: [Backup and Restore WordPress - Backup Plugin] Must-have plugin!Hi tonyb11!
Thank you so much, Glad you like it.
Jeremy
Hi Marevil!
Yes you have to purchase a license with Cloning and Migration feature, it is available in our Premium licenses , you can check out this link for more information about tier pricing.
https://www.wpbackitup.com/pricing-purchaseand Please submit a support ticket. I didn’t see one for this email address so wasn’t sure if I had any additional information yet for you. Please go to the link below and fill out the support request form. We recommend that you provide as much detail as possible and we’ll be in touch soon.
https://support.wpbackitup.com/support/tickets/new
Thanks.
Jeremy
Forum: Plugins
In reply to: [Backup and Restore WordPress - Backup Plugin] scheduled backups not workingHi lszyrmer!
Sorry you are having trouble with your back up.Please submit a support ticket. I didn’t see one for this email address so wasn’t sure if I had any additional information yet for you.
All requests may be submitted using the WP BackItUp Support Portal.Please go to the link below and fill out the support request form. We recommend that you provide as much detail as possible and we’ll be in touch soon.
Forum: Reviews
In reply to: [Backup and Restore WordPress - Backup Plugin] Superb Support!Hi chittabear!
You’re welcome. Thank you for taking the time to write this awesome review.
Jeremy
Forum: Plugins
In reply to: [Backup and Restore WordPress - Backup Plugin] Does it do the whole website?Hi lfitzhugh,
Yes, WP BackItUp can backup the whole site and it involves database backup. If you want to backup both database it is possible to backup both database manually.
If you need further help you can submit a support ticket. I didn’t see one for this email address so wasn’t sure if I had any additional information yet for you.
All requests may be submitted using the WP BackItUp Support Portal. If you are a customer with an active license then you may login to the portal using your email address and the password you were sent after your purchase. Once logged in you be able to create tickets, check ticket status, upload files and even send additional information. Lite customers will not be able to login but may submit tickets.
Please go to the link below and fill out the support request form. We recommend that you provide as much detail as possible and we’ll be in touch soon.
https://support.wpbackitup.com/support/tickets/new
Thanks
Jeremy
Forum: Reviews
In reply to: [Backup and Restore WordPress - Backup Plugin] Excellent Plugin and Service!Hi sunseeker4654!
We are truly thankful that you have chosen WP BackItUp.
Thanks much.Jeremy
Forum: Reviews
In reply to: [Backup and Restore WordPress - Backup Plugin] Great ServiceHi Petelaw!
I am grateful that you took the time to write this review.
Many thanks!Jeremy
Forum: Reviews
In reply to: [Backup and Restore WordPress - Backup Plugin] Great Plugin & SupportHi AvantiFM!
We are pleased you received an excellent service from our support team, Thank you for trusting us.
Jeremy
Hi ketui!
I’m glad you are able to use the plugin. We are currently working on a feature to download one backup set in one click, we will definitely send you a message as soon as it is ready.
Thanks for sharing your thoughts.
Jeremy
Hi AvantiFM!
Sorry you are having trouble with your back up.Please submit a support ticket. I didn’t see one for this email address so wasn’t sure if I had any additional information yet for you.
All requests may be submitted using the WP BackItUp Support Portal. If you are a customer with an active license then you may login to the portal using your email address and the password you were sent after your purchase. Once logged in you be able to create tickets, check ticket status, upload files and even send additional information. Lite customers will not be able to login but may submit tickets.
Please go to the link below and fill out the support request form. We recommend that you provide as much detail as possible and we’ll be in touch soon.
https://support.wpbackitup.com/support/tickets/new
Thanks
JeremyHi ketui,
Thanks for choosing WP BackItUp. Please go to this link for instructions to download and save your backup files.
You can also submit a support ticket. I didn’t see one for this email address so wasn’t sure if I had any additional information yet for you.
All requests may be submitted using the WP BackItUp Support Portal. If you are a customer with an active license then you may login to the portal using your email address and the password you were sent after your purchase. Once logged in you be able to create tickets, check ticket status, upload files and even send additional information. Lite customers will not be able to login but may submit tickets.
Please go to the link below and fill out the support request form. We recommend that you provide as much detail as possible and we’ll be in touch soon.
https://support.wpbackitup.com/support/tickets/new
Thanks.
JeremyForum: Plugins
In reply to: [Backup and Restore WordPress - Backup Plugin] stalls on backupHi softjoy!
Sorry you are having trouble with your back up.Please submit a support ticket. I didn’t see one for this email address so wasn’t sure if I had any additional information yet for you.
All requests may be submitted using the WP BackItUp Support Portal. If you are a customer with an active license then you may login to the portal using your email address and the password you were sent after your purchase. Once logged in you be able to create tickets, check ticket status, upload files and even send additional information. Lite customers will not be able to login but may submit tickets.
Please go to the link below and fill out the support request form. We recommend that you provide as much detail as possible and we’ll be in touch soon.