WP-LiveChat

Hi
We’ve noticed the high CPU load on certain hosts and we are trying to get around this. The only reason this is happening is because the plugin is designed so that your own server is used as the chat server and not a 3rd party server.

I’m looking into smarter ways of handling the ajax calls between the user and the server as well as the admin and the server.

Kind regards
Nick

Hi Jason
Sorry for the delay. I really do apologise – I had personal issues to attend to.

Do you still require help or a refund?

Kind regards
Nick

Hi martin
Sorry for the delay.
In the next version you will be able to delete chats. This should be available in a few weeks time.

Kind regards
Nick

Hi All
Sorry for the delay. I had Personal issues to attend to.

Thank you for your help Senymedia.

The chat session ends automatically after 10 minutes.
I’m adding in better functionality for this in the future release.

The new version adds a few more customisation options for the chat box. Please have a look at the changelog.

Hi
Sorry for the big delay.
Are you still experiencing this problem?

Kind regards
Nick

Hi Joseph
Thank you for the feedback!

When you log out, the variable that the plugin uses to see if you are logged in or not times out after about a minute. Therefore, if you try immediately after you log out, it might still think you are logged in. Coming back after a few minutes should result in you seeing the “leave a message” screen.

Secondly, I’ll try come up with a solution to open the chat window in a standalone window but this may or may not happen depending on a few things..!

Kind regards
Nick

Hi
This could be due to javascript errors on that page. Please can you send me a link to your website and I’ll be able to debug this issue a lot better.

Kind regards
Nick