WP-LiveChat

Hi Jon
There is an option for this in the settings page.

Hi All
This has been addressed in the latest issue.
Sorry for the delay

Hi
Please note that the plugin does in fact work on iPhones. if it is not working on yours please confirm that you are allowing JavaScript in your settings and that your website does not have any JavaScript errors?

Kind regards
Nick

An update will be released next week that targets this bug.

Hi
So sorry for the delay!
You can do this by editing the following in wp-live-chat-support.php:

function wplc_admin_menu() {
    $wplc_mainpage = add_menu_page('WP Live Chat', __('Live Chat','wplivechat'), 'manage_options', 'wplivechat-menu', 'wplc_admin_menu_layout');
    add_submenu_page('wplivechat-menu', __('Settings','wplivechat'), __('Settings','wplivechat'), 'manage_options' , 'wplivechat-menu-settings', 'wplc_admin_settings_layout');
    add_submenu_page('wplivechat-menu', __('History','wplivechat'), __('History','wplivechat'), 'manage_options' , 'wplivechat-menu-history', 'wplc_admin_history_layout');

}

to

function wplc_admin_menu() {
    $wplc_mainpage = add_menu_page('WP Live Chat', __('Live Chat','wplivechat'), 'delete_others_pages', 'wplivechat-menu', 'wplc_admin_menu_layout');
    add_submenu_page('wplivechat-menu', __('Settings','wplivechat'), __('Settings','wplivechat'), 'delete_others_pages' , 'wplivechat-menu-settings', 'wplc_admin_settings_layout');
    add_submenu_page('wplivechat-menu', __('History','wplivechat'), __('History','wplivechat'), 'delete_others_pages' , 'wplivechat-menu-history', 'wplc_admin_history_layout');

}

Does that help?

Kind regards
Nick

Hi
We’ve had this issue intermittently with some hosts. Please contact me on [email protected] so we can get this sorted.

Sorry for the massive delay, I have been ill.

Hi
we love that idea and will implement this in the next release, free and paid.
We’ll have to think of a clever way to do this as sites with high volume traffic may cause annoyance ??

Kind regards
Nick

Hi
Please send us a link to your site so we can test this.
Kind regards
Nick

Hi
In short, no, no, no.
I like these ideas however and will try add them to the next release ??

Kind regards
Nick

Hi
This is quite strange. I’ll have to set up an account of WP Engine to see what the issue is. I’ll get back to you as soon as possible.

Kind regards
Nick

Hi
We will be adding this to the next release ??
Should be available early next week.

Kind regards
Nick

Hi
Sorry about that.
We are working on a fix for this ASAP

That’s correct.
Pro users can update their plugins here https://wp-livechat.com/get-updated-version/

Quick edit: The response time I gave about was for a distant country. For country to country communication, your’re looking at a response time of less than 200ms

Hi nemocool & Senymedia
We’re just about to launch version 2.4 which has considerable performance improvements.

We’ve reduced the latency by 55%. Therefore, were websites used to take around 2200ms to send the ajax request and receive a response, it now takes around 980ms. Obviously this all depends on your hosting environment and it could be even quicker. The benchmark is that on a localhost server, the ajax request and response should take around 40ms.

We’ll continue to try and improve on this as time goes by.

Kind regards
Nick