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  • I’m unclear. What was the solution? I have the same issue on my site as of recently.

    Here is the error I’m getting as well.

    <GetOrderReferenceDetailsResponse xmlns=”https://mws.amazonservices.com/schema/OffAmazonPayments/2013-01-01″&gt;
    <GetOrderReferenceDetailsResult>
    <OrderReferenceDetails>
    <OrderReferenceStatus>
    <State>Draft</State>
    </OrderReferenceStatus>
    <Destination>
    <DestinationType>Physical</DestinationType>
    <PhysicalDestination> REMOVED </PhysicalDestination>
    </Destination>
    <ExpirationTimestamp>2021-07-26T14:55:16.653Z</ExpirationTimestamp>
    <IdList/>
    <Constraints>
    <Constraint>
    <ConstraintID>AmountNotSet</ConstraintID>
    <Description>The seller has not set the amount for the Order Reference.</Description>
    </Constraint>
    </Constraints>
    <SellerOrderAttributes/>
    <Buyer> REMOVED </Buyer>
    <ReleaseEnvironment>Live</ReleaseEnvironment>
    <AmazonOrderReferenceId>P01-6788611-6718110</AmazonOrderReferenceId>
    <CreationTimestamp>2021-01-27T14:55:16.653Z</CreationTimestamp>
    <RequestPaymentAuthorization>false</RequestPaymentAuthorization>
    </OrderReferenceDetails>
    </GetOrderReferenceDetailsResult>

    I also disable all the tax information. Still not working.

    A user can log into their amazon account.
    Select the shop address (which populates)
    Select the credit card (which populate).

    However, once the user selects “PLACE ORDER” the famous red exclamation mark appears.

    I’m getting the same recent error and have no caching enabled.

    <Constraints>
    <Constraint>
    <ConstraintID>AmountNotSet</ConstraintID>
    <Description>The seller has not set the amount for the Order Reference.</Description>
    </Constraint>
    </Constraints>
    <SellerOrderAttributes/>

    **This just started. About 1 of 20 orders go through. Everything else seems to work with he amazon integration. Also sometimes it does work, which tells me that it’s configured correctly and is an issue with the plugin.

    • This reply was modified 3 years, 10 months ago by wordpresspwr.
Viewing 4 replies - 1 through 4 (of 4 total)