wordpressdatasal

Unfortunately, I can’t do anything more at the moment. The person responsible for Google Ads is on vacation.

Enhanced mode turned off.

As you can see, now the quantity in the cart (on the cart page) changes correctly, the additional shipping address fields are correctly hidden, you can change the delivery methods and select a point on the map. And so on.. There are also no errors in the console…

We have enabled Enhanced mode since my last post.

To see the problem, please add something to the cart and try changing, for example, quantity on the cart page.

Then go to the checkout page and see that many functions do not work, for example, shipping fields are always open or changing shipping methods does not work. You can also see errors in the console.

I’ll ask the person responsible for Google Ads if it’s possible today.

What are your working hours? Can you give a time frame in CET?

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Ok, you can check now. The error is present on the website. Let me know when you finish testing, because we want to disable enhanced mode.

• This reply was modified 1 month, 1 week ago by wordpressdatasal.

We already did this test with the Site Health plugin…

We only had Site Kit plugin and WooCommerce plugin enabled, and the default wordpress theme. On the Sit Kit side, Google Ads and enhanced conversion tracking mode were enabled.

With this configuration there was still a problem with the cart and checkout page.

After disabling the Google Ads module (with Enhanced Conversion enabled), the cart and checkout work properly.

Another developer points out that the problem may be a fields conflict…

Currently I can’t do this type of tests because the store already has ads enabled.

But we know that this problem also occurs in our other stores, so I’m sure you’ll be able to easily reproduce this problem.

After enabling enhanced conversion tracking mode, the functionality on the /cart page (e.g. changing the number of products) doesn’t work, or on /checkout the order fields don’t work either.

Ok, I can confirm that the problem (i.e. JS problem, no response to changing the product quantity or choosing a different shipping method) still occurs with Troubleshooting Mode enabled (the only active plugin is SiteKit and WooCommerce and the default theme is Twenty Twenty Two).

The problem is 100% generated by Site Kit plugin when enhanced conversion tracking mode is enabled.

• This reply was modified 1 month, 2 weeks ago by wordpressdatasal.

Hi Adam,

Now we need to turn off this enhanced conversion tracking mode. You will not see the same error on the live site. When this enhanced conversion tracking mode is enabled, whole fields or shipping change on cart/checkout is not working.

Thanks

Hi James,

1. I have sent site health info via google form – thanks.
2. We disabled cloudflare (pause option in cloudflare dashboard) – nothing changed.
3. About GTM4WP – A Google Tag Manager (GTM) plugin for WordPress – This plugin is always disabled.

Thanks

Hello,

The problem was solved after disabling enhanced conversion tracking. Do you know why this is happening? We are interested in this solution.

Thanks for your time

Podobny problem -> Zmieniamy cen? regularn? z 10 z? na 8 z? w poniedzia?ek. We wtorek wracamy do ceny 10 z? i niestety wtyczka pokazuje komunikat : “Poprzednia najni?sza cena w przeci?gu ostatnich 30 dni:?10 z?.” A wczoraj cena wynosi?a 8 z?..

Chodzi tylko i wy??czenie o cen? regularn?.

Hello,

Are you planning this option in the free or Premium version?

Thanks!

Dzień dobry,

Nie, sprawdzi?em przed chwil?.

Nie, anulowanie zamówienia jest po ok. 2 godzinach. Przyk?ad:

• Anulowane nieop?acone zamówienie – osi?gni?to limit czasu. Status zamówienia zmieniony z Oczekuj?ce na p?atno?? na Anulowano.January 24, 2024 at 10:52 pm?Delete note
• Status zamówienia zmieniony z W trakcie realizacji na Oczekuj?ce na p?atno??.January 24, 2024 at 8:56 pm?Delete note

Gdzie mog? wys?a? ewentualnie list? zamówień to sprawdzenia? Mo?e co? w logach uda si? odszuka?.