wordowl

Is there anything else I can do to further debug?

Thanks,

Aaron

Hi Michael,

I couldn’t share children’s details in this post.

The topic structure you identied is correct. The thing that I can’t work out is that it is issuing an achievent as mentioned above – just not the one I made.

Is there anything that could be done next?

Thanks Michael,

Aaron

Hi Michael,

I will PM you – thanks very much.

Aaron

Hi Michael,

I think you’re probably correct. Is there a possibility of you looking at the configuration please?

I can see that it is awarding an achievement type that I have created But, not the individual achievements that belong in that overall achievement category.

Hi Michael,

Thanks for the reply. I hope this extra information helps. So this is what is happening.

1. User completes LearnDash course.
2. User is issued with an achievement. This achievement is configured to be awarded when the user completes the course. When I go in to the WordPress backend profile of a user who has completed a course, I can see the achievement in their profile. The achievement has the default badge, not the one I made on Credly.
3. I select the same achievement from the ‘select an achievement type to award’ menu. Here, I can see the same achievement they have already earned, but with the Credly badge that I created.
4. I award the achievement with the correct badge. Now there are 3 copies of the same achievement awarded to the user. 2 have the default Credly badge and one is the correct bade that I made. The two that don’t have the correct badge are not visible in the user’s front end profile.

Thanks Michael,
Aaron