Nick McReynolds

You’re welcome! ??

I’m glad to hear that the suggestion resolved the issue for you. If you ever need further assistance or have any other questions, feel free to reach out. We’re always happy to help!

Hello Laszlo,

Thank you for reaching out and for your interest in our product table plugin!

To better understand your requirements and explore possible solutions, we kindly ask you to contact our support team through the following link: https://woobewoo.com/contact-us/

Please provide a more detailed description of the functionality you need, and our team will be happy to assist you further.

Additionally, if possible, we welcome examples, links, or video explanations with comments to help us fully grasp.

Looking forward to your request!

Hi @alibear0,

The problem is most likely that Apple devices prohibit hiding lines in standard interface elements at the browser level.

To get around this, use custom elements like these: https://prnt.sc/ysaL-nqDHBaR

Hi @alibear0,

Thank you for reaching out!

It looks like the issue might be related to the filter display settings. If certain filters are still taking up space even when they are hidden, it is likely that the settings for controlling visibility on specific pages or categories are not configured correctly.

To better understand the exact cause and provide you with a precise solution, please contact our support team directly – https://woobewoo.com/contact-us/

And we’ll be happy to assist you further. If possible, please include a link to your shop page where the issue occurs and any relevant screenshots to help us troubleshoot more effectively.

Looking forward to helping you resolve this!

Best regards,

You`re welcome!

Hi Steven,

I hope you’re doing well.

Our specialist has reviewed your support ticket regarding the Astra theme and WBW Product Filter conflict and has provided a response. Please check your email inbox for further details and instructions on resolving the issue.

If you have any questions or need further assistance, feel free to reply to the ticket, and we’ll be happy to help.

https://prnt.sc/884RjJEacL_8 – Also try disabling this option if it is active.

Best regards,

Thank you so much for your review!

We truly appreciate you taking the time to share your experience, especially since you rarely leave reviews. It means a lot to us that our plugin has impressed you and worked seamlessly with your WooCommerce site, even alongside WPML, Elementor, and other plugins.

We’re glad to hear that even the free version meets your needs. Your kind words motivate us to keep improving and providing the best possible experience for our users.

Thanks again, and happy filtering! ????

Hi @sandrleks,

We’re glad to hear that you find the plugin useful and have integrated it into your store.

Our team is already reviewing your support request, and we’ll do our best to resolve this issue as quickly as possible. If you have any additional details or steps to replicate the conflict, feel free to share them with us it will help speed up the process.

We appreciate your patience and understanding while we work on this. If there’s anything else we can assist you with, please don’t hesitate to let us know!

Hello @abiodunaa,

We’re sorry to hear that the plugin caused problems on your site. Below are some insights and next steps to address the situation.

Potential Reasons for the Issue:
Conflicts with other plugins or your active theme could be causing the issue. Sometimes, updates to WordPress, your theme, or other plugins introduce compatibility problems.

A corrupted installation of the plugin (either the free or PRO version) could result in errors that affect the website’s functionality.

More Information Needed:
To better understand the problem, we’ll need more details about how the plugin is breaking your website:

• Did your website display a specific error message or crash entirely?
• Was it a front-end issue affecting users, or did it prevent you from accessing the WordPress admin panel?
• Were there any logs or error messages provided during WordPress recovery mode?
  Providing this information will help us identify the root cause and suggest an appropriate solution.

Contact Our Support Team:
Please reach out to us with the above details so we can investigate further.

You can contact us directly via our support form: WooBeWoo Support Form.

Alternatively, reply here with any additional context or screenshots you can share.

Check Plugin Versions:
Let us know which versions of the Currency Switcher plugin (both free and PRO) you are using. If they are outdated, updating to the latest versions may resolve the issue, as newer updates often fix bugs and improve compatibility.

Similarly, confirm your WordPress version and any other relevant plugin or theme updates.

Possible Immediate Solutions:
If you re-install the plugin, try doing so one version at a time (start with the free plugin) to check if the issue reoccurs.

Test the plugin in a staging environment or with all other plugins disabled and a default theme (like Twenty Twenty-Three). This can help pinpoint conflicts.

Please don’t hesitate to reach out with the requested details, and we’ll provide the next steps to resolve this issue promptly.

Hello @sandrleks,

Thank you for reaching out regarding the issue with attributes displaying incorrectly in the Product Tables by WBW plugin.

We understand how important it is for your product data to display accurately, and we’d like to help you resolve this as quickly as possible. Below are some insights and steps to address this issue.

Potential Reasons for the Issue:

It’s possible that the attributes have not been set up consistently across your products. If some attributes are displaying correctly while others are not, there might be variations in how the attributes are assigned or configured in your WooCommerce product settings.

There could also be a conflict with another plugin or theme, which might be interfering with the attribute display in your product tables.

If the issue occurs for products with similar attributes but shows inconsistent behavior, it might be related to caching or specific filtering rules.

More Information Needed:

To assist you better, we’ll need additional details about your issue:

• Does the problem occur for all products or only certain ones?
• Are the same attributes showing differently for similar products, or does the issue only affect different attributes across unrelated products?
• Have you noticed any patterns when certain attributes display incorrectly?

Contact Our Support Team:

• Please provide a link to your product table page or a screenshot illustrating the issue so we can investigate further.
• You can also contact us directly through the support form on our website: WooBeWoo Support Form.

Helpful Tutorial:

If you haven’t already, please refer to our tutorial on how to add and filter attributes: Filter by Attributes Tutorial. It offers step-by-step guidance to ensure that attributes are configured and displayed correctly in your product tables.

By providing more context about the issue, such as the affected attributes and how they differ from correctly displayed ones, we can identify the root cause and offer a precise solution. Feel free to reach out with the requested information, and we’ll work together to resolve this as soon as possible!

Hello @panconpescao.

https://prnt.sc/WY53lCnolqDR – This functionality is available in the Pro version.

Hi @leyako,

Please contact our internal support team https://woobewoo.com/contact-us/

We’ll check what’s wrong.

We have connected the developer to search for a solution, don’t worry, the issue will be resolved.

Hello @wpinthai

To make the filter horizontal, you need to decrease the Filter Block Width until all sections are aligned horizontally – https://prnt.sc/J5ust_K4owBS

Hello sanyokdb,

The support service has responded to your requests. Please check your mailbox.