Nick McReynolds
Forum Replies Created
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Forum: Plugins
In reply to: [Product Filter by WBW] Cannot select attributesYou`re welcome!
I was glad to help you.
Forum: Plugins
In reply to: [Product Filter by WBW] Filter by variant attributesHello @chapita,
Do you using the “Filter by attribute variations” option?
It’s hard to answer from the description, we need to examine your filter and product config in more detail.
Please contact our internal support team.
https://woobewoo.com/contact-us/Forum: Plugins
In reply to: [Product Filter by WBW] and / or LogicHello,
Unfortunately, we didn’t find your previous request, but we have received this one.
We will check the issue and work on a fix within the next 1-2 days.
For PRO clients, it’s better to request support through the contact form to ensure a faster response.
Thank you for your patience, and we’ll update you as soon as we have more information.Hello,
We tried to reproduce the issue on our test server, and the “Hide out-of-stock items from the catalog” option is working fine with the WBW product filter.
The issue may be caused by a conflict with installed plugins or WooCommerce hooks. To investigate further, please provide your website URL here or through the contact form, so we can check the issue directly.
Looking forward to your response!
Forum: Plugins
In reply to: [Product Filter by WBW] Cannot select attributesHello @kinkmobile,
Could it be that you are using local Attributes?
Check if the attributes are in the Attributes Section of your product database, or if they are only in the products themselves.If you are using global attributes, then lease contact our internal support team –
https://woobewoo.com/contact-us/Forum: Plugins
In reply to: [Product Filter by WBW] box won’t display at the centerHi @n0tme,
Send me a link to the page, we will make CSS style for you.
If you do not want to publish the link here, then create a ticket in the support service: https://woobewoo.com/contact-us/Forum: Plugins
In reply to: [Product Filter by WBW] box won’t display at the centerHello @n0tme,
https://prnt.sc/vmsa_yPPQoKa – I can’t to open the site, it seems that the captcha does not allow.
It is not entirely clear where exactly and what exactly you want to place in the center?
The filter itself in the center of the page? Where exactly?
Please describe your question in more detail and add several screenshots with marks so that I can offer the right solution.Forum: Plugins
In reply to: [Product Filter by WBW] Filters not loading on mobileHello @trejka,
In order to better understand your issue and find a solution, please contact our support service by filling out the form on the page: https://woobewoo.com/contact-us/
Forum: Plugins
In reply to: [Product Filter by WBW] 2.7.9 incompatibility with Advanced Woo SearchHello @azinfiro,
I’ve asked our development department to look into this.
I’ll let you know when I get feedback from them.Forum: Plugins
In reply to: [Product Filter by WBW] Exclude some products from filterHello @niravpandya2827,
https://i.imgur.com/Gq56r0y.png – This can be done through attribute preselection with the not in logic.
Forum: Plugins
In reply to: [Product Filter by WBW] Change height of side bar moduleHello @impulsivia,
I didn’t find any filter on the page, it looks like the site is restricted during development.
Please contact our support team directly, they will be happy to help you with this issue: https://woobewoo.com/contact-us/
Forum: Plugins
In reply to: [Product Filter by WBW] how to copy a wbw product filterHello @jinkela,
Thanks for your feedback!
We will add a fix in the next release.Forum: Plugins
In reply to: [Product Filter by WBW] 2.7.9 incompatibility with Advanced Woo SearchHello @azinfiro
This specific integration might require further investigation.
To resolve this issue efficiently, please contact our support team directly at WooBeWoo Support.
Our team will be happy to check your setup and provide a solution tailored to your case.
Forum: Plugins
In reply to: [Product Filter by WBW] Unable to update pluginHi,
There are several reasons why this issue might be occurring:- The update process might not be completing correctly.
- There could be caching issues, either on your site or server.
- Hosting-related changes might be affecting the update.
A few quick checks:
- Have there been any recent changes to your hosting or server settings?
- Are you able to update other plugins successfully?
For faster assistance, please reach out to us via our https://woobewoo.com/contact-us/, and our team will be happy to help.
Forum: Plugins
In reply to: [Product Filter by WBW] How to customize filtered products?Hello @tdecowindows,
[wpf-products] – Although Product Filter by WBW provides its own shortcode for displaying products, you do not have to use it at all.
Also, you do not need to add a shortcode or widget twice.
To change the appearance of products, you can use, for example, the standard WooCommerce shortcode [products] and its parameters.
Or widgets provided by Elementor and its add-ons. Widgets/shortcodes of themes are also supported, provided that their version is not too unique (in this case, it may be necessary to specify selectors in the filter settings).