wn7ach

I am not using WordPress. I did a Google search for the problem I am having on two websites that are hosted with Earlink and are on the same account, and found this forum. Beginning on May 14th, I began experiencing a 30-minute delay before any edit on a web page was available on the Internet. After much experimenting I also learned there was a 30-minute cycle associated with it. That is, if I created a test page and uploaded it, then accessed via my browser, it showed up. Cycle now starting. Make another edit, upload that; it won’t show for 30 minutes. I contacted Earthlink and had the tech support guy log into my Control Panel and use Earthlink’s HTML editor. So he was making the change, uploading it, accessing in his browser and he saw the problem. Told me the “back-end team” would investigate. Then they get back to me and say the back-end team reported there was no issue. So I call them again, get a different agent, and go through the entire episode all over again. It is not a browser caching issue. Also, if you view the recently edited page on a different device, it will show up because that device has now entered the 30-minute cycle. Make another edit, upload that, refresh the page on the new device . . . doesn’t show up. Wait 30 minutes, refresh page, there it is.