wisdomwaysacupuncture

ok, now my webhost has just completely deactivated my account and won’t give me access to my website, because of “terms of service violations” meaning malware. They’re trying to get me to pay exorbitant amounts of money to SiteLock, which I know is a horrible scammy company, to get my website up and running again.

Please help! Please advise. My website is now completely down with no way to even access any of the files at all. I have no idea what to even do.

aaawoooOOOOOPS! My bad! I didn’t notice the text field where we could add files to skip, and there were many file types already added in by default. So I went ahead and deleted them all and am running scans again.

Which brings up a new question: as those files are now being scanned, I’m watching the files listed on top as they’re being scanned…ones that are obviously malicious are slipping right past. I literally just saw a file with the words “naked woman” in it getting scanned, and not a thing popped up as a threat.

What the heck? :-/

Also, I had a different question in the forum that hasn’t gotten answered: some “potential threats” are clearly threats, I can tell by their name. But the plugin doesn’t give me the option to delete them, and I have no idea how to do that.

Well…that’s a really great question. :-/ I’m not sure how to describe what the content is, as when I click on them they’re just a bunch of code, which I don’t understand at all. (I’m not a tech person at all)

However, many have suspicious names, such as …/public_html/lrob5l/par/Sexy-foto-of-14-years-old-town-girl, and …/public_html/lrob5l/par/Vijana-wa-kidato-cha-sita-waliopangwa-mgambo-jkt-2016. Along with other adult looking files and random malicious crap in other languages.

…/public_html/lrob5l/par/download-video-mermaid-eps-4 is another one. I definitely do not have any videos of mermaids on my website. And there are hundreds of files like these. I clearly need to get rid of them but have no idea how, and I also don’t know why they’re not getting picked up as malicious.

thanks!

My scans aren’t working either. They just stall out. The whole plugin seems to be having problems. Anyone else?