WillBox

Hi Mike,

I followed your advice (thank you) to fix the jquery cookie issue, but the problem still remains. I’ve had to open a new support ticket as the last one was marked as solved (I was away this week).

New ticket – 420514

I can`t see any other fix opportunities from my side – and yes, it has shown up in Chrome too (contrary to my first message).

Can you see any potential fixes in the coding of the disability/vat plugin?

Thanks
Will

Hi Mike,

I haven’t heard back for two days – is there any chance you could chase up

#416139

for me? I was really hoping to get it resolved by the end of this week.

Many thanks,
Will

Hi Mike,

Thanks for this. The ticket is #416139. If you could chase it up that would be great.

Just to clarify, if shipping is disabled, then the Disability VAT plugin updates the checkout totals just fine. The moment that shipping is enabled though, then the checkout totals only update with a refresh, not via ajax, for either country(shipping) or Disability VAT changes.

Thanks,
Will

Yes, but haven’t heard anything back yet.

Ugh – when I try to insert the form into a dummy page to get the shortcode using the “Insert Form” button – nothing happens.

I’m having this problem too. Taylor, what’s the shortcode?