wiesegart

tried it already 3 days ago… I updated to Matomo version 4.15.0 already on 27.7.2023… no changes

Hi @emermatomo , thanks! Have done all the steps and checked it: the PHP Cli error is gone but still the site crashes, when Smash Balloon Social Wall Plugin is activated… So no changes here…

Unfortunately i tried this already before. When i deactivate WP Rocket still the site crashes when activating Smash Balloon Social Wall Plugin. The error message is again about MATOMO like in the first message i posted here…

Hi @emermatomo, yes, here it is:

              # Errors

• Error PHP cli Version: (Your PHP cli version is not compatible with the Matomo requirements. Please upgrade your PHP cli version, otherwise, you might have some archiving errors)
• Error MySQLi support: missing (Your PHP cli does not load the MySQLi extension. You might have archiving problems in Matomo but also others problems in your WordPress cron tasks. You should enable this extension)

Matomo

• Matomo-Plugin-Version: 4.14.2
• Config existiert und ist schreibbar.: Ja (“$abs_path/wp-content/uploads/matomo/config/config.ini.php” )
• JS Tracker existiert und ist schreibbar.: Ja (“$abs_path/wp-content/uploads/matomo/matomo.js” )
• Plugin-Verzeichnisse: Yes ([{“pluginsPathAbsolute”:”$abs_path\/wp-content\/plugins\/matomo\/plugins”,”webrootDirRelativeToMatomo”:”..\/”}])
• Tmp-Verzeichnis schreibbar: Yes ($abs_path/wp-content/cache/matomo)
• Matomo-Version: 4.14.2
• Matomo Blog idSite: 1
• Installierte Matomo-Version: 4.14.2 (Install date: 2023-05-16 17:14:30)
• Upgrades outstanding: No
• Upgrade in progress: No

Endpoints

• Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.js)
• Matomo JavaScript Tracker – WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
• Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
• Matomo HTTP Tracking API – WP Rest API: ($site_url/wp-json/matomo/v1/hit/)

Crons

• Server-Zeit: 2023-07-27 08:59:12
• Blog-Zeit: 2023-07-27 10:59:12 (Die nachfolgenden Daten werden in der Blog-Zeitzone angezeigt)
• Sync users & sites: Next run: 2023-07-27 12:56:40 (1 Stunden 57 Minuten) ( Last started: 2023-07-26 13:22:17 (-21 Stunden 36 Minuten). Last ended: 2023-07-26 13:22:17 (-21 Stunden 36 Minuten). Interval: daily)
• Archive: Next run: 2023-07-27 11:56:40 (57 Minuten 28s) ( Last started: 2023-07-27 10:58:37 (-35 Sek.). Last ended: 2023-07-27 10:58:52 (-20 Sek.). Interval: hourly)
• Update GeoIP DB: Next run: 2023-08-04 12:56:40 (8 Tage 1 Stunden) ( Last started: 2023-07-05 13:08:11 (-21 Tage 21 Stunden). Last ended: 2023-07-05 13:08:12 (-21 Tage 21 Stunden). Interval: matomo_monthly)

Vorgeschriebene Prüfungen

• PHP-Version >= 7.2.5: ok
• PDO Erweiterung: ok
• PDO\MYSQL Erweiterung: ok
• MYSQLI Erweiterung: ok
• Weitere erforderliche Anforderungen: ok
• Erforderliche Funktionen: ok
• Ben?tigte PHP Konfiguration (php.ini): ok
• Verzeichnisse mit Schreibzugriff: ok
• Verzeichnisse mit Schreibzugriff auf Tag Manager: ok

Optionale Prüfungen

• 64-bit PHP Bin?r: ok
• Tracker-Status: ok
• Speicherlimit: ok
• Zeitzone: ok
• ?ffnen einer URL: ok
• GD > 2.x + FreeType (Grafiken): ok
• Andere Erweiterungen: ok
• Andere Funktionen: ok
• Dateisystem: ok
• Letzter erfolgreicher Abschluss der Archivierung: ok
• Datenbankf?higkeiten: ok
• Maximale Packetgr??e: ok
• Standorterkennung: ok
• Update über HTTPS: ok
• Supports Async Archiving: No
• Location provider ID: geoip2php
• Location provider available: Yes
• Location provider working: Yes
• Had visit in last 5 days: Yes
• Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)

Matomo Settings

• Track mode: default
• Track codeposition: footer
• Track api endpoint: default
• Track js endpoint: default
• Version history: 4.14.2
• Core version: 4.14.2
• Last tracking settings update: 1686558259
• Last settings update: 1686558259
• Track content: all
• Track ecommerce: No
• Track search: Yes
• Track 404: Yes
• Disable cookies: Yes
• Limit cookies: Yes
• Track jserrors: Yes
• Show get started page: 0
• Mail history: 2023-07-17 00:38:53, 2023-07-13 10:14:19

Logs

• Keine:

WordPress

• Home URL: $site_url
• Site URL: $site_url
• WordPress Version: 6.2.2
• Number of blogs: 1
• Multisite Enabled: No
• Network Enabled: No
• WP_DEBUG: No
• WP_DEBUG_DISPLAY: Yes
• WP_DEBUG_LOG: No
• DISABLE_WP_CRON: –
• FORCE_SSL_ADMIN: Yes
• WP_CACHE: Yes
• CONCATENATE_SCRIPTS: –
• COMPRESS_SCRIPTS: –
• COMPRESS_CSS: –
• ENFORCE_GZIP: –
• WP_LOCAL_DEV: –
• WP_CONTENT_URL: $site_url/wp-content
• WP_CONTENT_DIR: $abs_path/wp-content
• UPLOADS: –
• BLOGUPLOADDIR: –
• DIEONDBERROR: –
• WPLANG: –
• ALTERNATE_WP_CRON: –
• WP_CRON_LOCK_TIMEOUT: 60
• WP_DISABLE_FATAL_ERROR_HANDLER: –
• MATOMO_SUPPORT_ASYNC_ARCHIVING: –
• MATOMO_TRIGGER_BROWSER_ARCHIVING: –
• MATOMO_ENABLE_TAG_MANAGER: –
• MATOMO_SUPPRESS_DB_ERRORS: –
• MATOMO_ENABLE_AUTO_UPGRADE: –
• MATOMO_DEBUG: –
• MATOMO_SAFE_MODE: –
• MATOMO_GLOBAL_UPLOAD_DIR: –
• MATOMO_LOGIN_REDIRECT: –
• Permalink Structure: /%postname%/
• Possibly uses symlink: No
• Upload base url: $site_url/wp-content/uploads
• Upload base dir: $abs_path/wp-content/uploads
• Upload url: $site_url/wp-content/uploads/2023/07
• Custom upload_path: wp-content/uploads
• Custom upload_url_path:
• Compatible content directory: Yes

WordPress Plugins MU Plugins

• ManageWP – Worker Loader: 1.0.0

Plugins

• Borlabs Cookie – Cookie Opt-in: 2.2.64
• Classic Editor: 1.6.3
• Divi Mobile: 1.8.2
• Divi Pixel: 2.25.1
• DP Divi DSGVO: 1.5.4
• eRecht24 legal texts for WordPress: 3.3.8
• Error Log Monitor: 1.7.7
• Imagify: 2.1.1
• Instagram Feed Pro Developer: 6.2.4
• iThemes Security: 8.1.7 (Network enabled)
• ManageWP – Worker: 4.9.17 (Network enabled)
• Matomo Analytics – Ethical Stats. Powerful Insights.: 4.14.2
• Ninja Forms: 3.6.28
• Ninja Forms – Conditional Logic: 3.1
• Ninja Forms – File Uploads: 3.3.16
• Smart Archive Page Remove: 5.1.0
• Smash Balloon Custom Facebook Feed: 4.1.9
• Smash Balloon Instagram Feed: 6.1.6
• Smash Balloon Social Wall: 2.0.1
• URL Shortify: 1.7.4
• URL Shortify PRO (Premium): 1.7.4
• WP Mail SMTP: 3.8.2
• WP Rocket: 3.14.2.1
• WPS Hide Login: 1.9.8
• Yoast SEO: 20.12
• Active Plugins: 21 (worker better-wp-security borlabs-cookie classic-editor divi-mobile divi-pixel dp-divi-dsgvo erecht24 error-log-monitor imagify instagram-feed-pro matomo ninja-forms-conditionals ninja-forms-uploads ninja-forms smart-archive-page-remove url-shortify-premium wordpress-seo wp-mail-smtp wp-rocket wps-hide-login)
• Warning Nicht kompatible Plugins: 1 (wp-rocket Matomo may work fine when using these plugins but there may be some issues. For more information See this FAQ WP-Rocket is incompatible from version 3.12. Until fixes, please reinstall version 3.11.5 if you have a newer version. For more information please visit How to downgrade Wp-rocket to be compatible with Matomo)
• Theme: Divi (Divi)

Server

• Server Info: Apache
• Apache AddHandler support: Supported
• PHP OS: Linux
• PHP Version: 8.1.16
• PHP SAPI: fpm-fcgi
• PHP Binary Name: /usr/sbin/php81-fpm
• PHP Maxmind DB extension: Not loaded
• PHP Error Reporting: After bootstrap: 4437
• PHP Found Binary: /usr/bin/php -q
• Timezone: UTC
• WP timezone: Europe/Berlin
• Locale: de_DE
• User Locale: de_DE
• Memory Limit: 256M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
• WP Memory Limit: 256M
• WP Max Memory Limit: 256M
• Timezone version: 0.system
• Time: 1690448353
• Max Execution Time: 30
• Max Post Size: 200M
• Max Upload Size: 209715200
• Max Input Vars: 10000
• Disabled PHP functions: No
• zlib.output_compression is off: Yes
• Curl Version: 7.68.0, OpenSSL/1.1.1f
• Suhosin installed: No

PHP cli

• Error PHP cli Version: (Your PHP cli version is not compatible with the Matomo requirements. Please upgrade your PHP cli version, otherwise, you might have some archiving errors)
• Error MySQLi support: missing (Your PHP cli does not load the MySQLi extension. You might have archiving problems in Matomo but also others problems in your WordPress cron tasks. You should enable this extension)

Database

• MySQL Version: 10.5.19
• Mysqli Connect: Yes
• Force MySQL over Mysqli: No
• DB Prefix: t8wU4_
• DB CHARSET: utf8
• DB COLLATE:
• SHOW ERRORS: No
• SUPPRESS ERRORS: No
• Uses Socket: No
• Uses IPv6: No
• Matomo tables found: 111
• DB tables exist: Yes
• Matomo users found: 2
• Matomo sites found: 1
• Erforderliche Berechtigungen: OK

Browser

• Browser: (Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36)
• Language: de-de,de,en-us,en,fr,nl,pl,sv

Hi @emermatomo this are the errors which occured when i activated the SmashBalloon Social Wall Plugin (https://smashballoon.com/social-wall/)

[18-Jul-2023 05:50:45 UTC] PHP Fatal error: Declaration of DI\Definition\Helper\CreateDefinitionHelper::getDefinition(string $entryName): DI\Definition\Definition must be compatible with DI\Definition\Helper\DefinitionHelper::getDefinition($entryName) in /www/htdocs/w00cffbb/freiwerk/wp-content/plugins/matomo/app/vendor/php-di/php-di/src/Definition/Helper/CreateDefinitionHelper.php on line 135

Many thanks for your help!

Maik

• This reply was modified 1 year, 4 months ago by wiesegart.