Wes Theron

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  • Hi @pfree5891

    I assume you have updated your plugins. Have you used a tool to run a website speed test?

    Here are a few options to try:

    1. Force browser to reload (CTRL + F5 or Cmd + R in Mac) or blear cache: (In Chrome, click on the three-dot menu ? More Tools ? Clear Browsing Data.

    Or

    2. Clear WordPress cache for your website. Most caching plugins make it easy to clear.

    Or

    3. Attempt to disable all plugins and switch to the default Twenty Twenty theme. If the problem goes away, enable them one by one to identify the source of the problem.

    You could also check with your hosting provider if everything is in order from their side.

    Cheers

    Let’s try one of these:

    1. Debugging. You’d need to open up yourbrowser developer tools, go to the ‘Console’ tab, and see if there are any red error messages, particularly anything like ‘403 (Forbidden)’ with the URL of the image. The steps can be different in each browser. In Chrome you can go to the options menu in the top right > More tools > Developer tools.

    OR

    2.Try deleting the image block and adding a new one, but I imagine they’ve tried that.

    Cheers

    Hi @mike8857

    I hope you are doing well.

    Try these steps and let me know if they worked.

    Step 1: Select the image block.
    Step 2: click on REPLACE.
    Step 3: Click on EDIT.
    Step 4: Insert the new URL.
    Step 5: Press enter.

    The new URL should be visible now.

    Cheers
    @west7

    Here are screenshots: cloudup.com/cipj9YRZ9RO

    • This reply was modified 3 years, 6 months ago by Wes Theron.
Viewing 3 replies - 256 through 258 (of 258 total)