wendywestbrook

@nixiack8 MikeW

Our clients are trying to pay with a card that is not the same as their shipping address, and we have the billing address fields disabled due to the way the rest of the custom ordering system was set up. It was set it up to work with the Square plugin, and it was working great until the update that deleted the Zip code field.

Can we just have the option of showing the Zip code field, or allowing them to see and modify that if needed?

Thanks Mike.

Isn’t the Woocommerce Square extension automatically pulling the billing zip code from Woocommerce? It wasn’t doing that previously, it only just started after a recent update. So it’s really the plugin we need to alter, or revert to an earlier version.

The postal code is required by the credit card company, so it’s not Square that is the issue. We aren’t going to override something that’s required, because it’s still going to be declined.

We also need this. Our client only sells to their franchisees, and the location’s information is saved in the system so it matches the accounting system. They are not able to modify it. Some of the franchisees have credit cards from a location other than their shipping address. Without the ability to put in the zip code, their orders are failing to be processed.

Please advise how to make the post code field function and not pull from the billing info.

And please do not ask me what the point would be either. Or why they don’t change their system. I simply need a solution, or I need to know if I’m switching them off of Square because it no longer functions as it did when we setup this system.

Thanks!

I also have an issue with this!

I set up the basic code for client sites to insert their details later (images, social media links, etc.) on the development site and now I can’t save unless I enter a valid url. Why do I have to do twice the work because the widget thinks my code isn’t correct. I don’t care what it thinks. I just want to enter my code and hit save, and come back later and fill it in when the info is available.

I am very very frustrated by this…and now I’m behind schedule. Grrr….

• This reply was modified 7 years, 3 months ago by wendywestbrook.